
Solving Healthcare’s Biggest Challenges
In over 2 million annual interactions, VRI has learned that there is more to the story than what claims data can tell you about a member. What happens in between incidents matters, and that is why VRI developed E3: Engage, Educate, and Empower, our solution to solve healthcare’s biggest challenges. What We Know Our team provides meaningful technology to members, world-class service to create trust, and delivers dynamic messaging to drive positive outcomes. Through this approach, VRI delivers start to finish service programs that help health plans meet and exceed key goals. Download Our Whitepaper The Results In a program designed to impact gap closure, quality scores, and member satisfaction, VRI was able to deliver: Education Engagement 82% of all members received at least one education message Dynamic Messages 60% of all member specific gap messages were delivered to participates Super Users 34% of all members engaged in every month of the program Increased Satisfaction 40+ NPS increase over the health plan baseline Download Our Whitepaper

4 Tips for Bathroom Safety
Nearly 200,000 people are injured in their bathrooms annually, and one of activities most likely to cause injury is getting in and out of the bathtub. Seniors are often at the highest risk for bathroom injuries, but these tips can help reduce risks. Prevent falls with these 4 tips:1. Place no-slip strips or mats in the bottom of your shower.2. Install safety handles in the tub or shower and by the toilet to make getting up and down easier.3. Keep a no-slip rug or bathmat beside the bathtub or shower to avoid falls.4. Vision issues increase your fall risk, so make sure you have bright lighting that’s easy to reach. In addition to preventing falls, it is important to have support quickly when you need it. Consider resources, like VRI’s water resistant emergency response pendants, to connect you to assistance at the press of a button. 4 Tips for Bath Safety PDFDownload

VRI SDOH Study Results
Download our Infographic Conditions in the places where people live, learn, work, and play that affect a wide range of health and quality-of life-risks and outcomes are social determinants of health (SDoH). Understanding the likelihood of negative SDoH factors may impact the approach to which individuals, providers, and health plans approach care, which is why VRI has invested in a deeper understanding of these factors with our members and partners. With a mission to provide remote patient monitoring to save lives and preserve independence for people in need and the caregivers who support them, VRI is leveraging our SDoH data analysis to drive further towards our goal.In our ongoing studies across several months and thousands of members, VRI examined the prevalence of unmet social needs within a representative Medicare PERS population. In speaking with nearly 3,500 unique individuals, we found that 21% had an unmet social need, but determining the likelihood of an existing need or the type of need was correlated to several factors.Chronic ConditionsAs decades of research have found, there is a significant correlation between SDoH factors and chronic conditions. In our own study, VRI found that that clients who have greater than 1 chronic disease are 30% more likely to also have an unmet SDOH need. Clients with greater than 2 chronic diseases are 33% more likely to have an unmet SDOH need.AgeIn our study, age was correlated to several SDoH needs, but it was often the younger group who needed resources. Clients with unmet food needs were, on average, 6 years younger than clients who were secure in their access to food. Clients who lack transportation were, on average, 2 years younger than those who have consistent access to transportation. Conversely, clients who have trouble accessing medical care were, on average, 3 years older than clients who are secure in their access to medical care.Risk ScoreFinally, VRI used our study to examine and refine our propriety risk score. This scoring system is based on our experience with engagement over time, and it is used as a concise indicator of potential need for health plans and case management team partners. In our research, VRI found that the VRI risk score correlates not only with the number of unmet social needs a client identifies but that a higher risk score correlates with an increase likelihood of unmet needs. A client with a VRI Risk Score greater than 1 is 36% more likely to have an unmet SDoH need than clients with the minimum risk score. Clients with a VRI Risk Score greater than 2 are 215% more likely to identify as having an unmet SDOH need.

6 Ways to Stay Engaged
If you haven’t heard by now, social isolation is taking it’s toll on not only the elderly, but people of all ages. There is a higher rate of anxiety and depression now more than ever. We have complied a list of fun things we can all do to stay connected and wanted to share some ideas with you. DRIVE-IN MOVIES You may have seen these starting to pop up again during COVID so do a quick google search to see if there is one close to you! We’ve also been seeing people projecting movies onto a building wall and gathering at a safe distance. Don’t forget the candy! DIGITAL DINNER Agree on a set dinner time and invite your friends or family to eat with you. This can be a great time to catch up especially with those who live alone. WEEKLY GAME NIGHT Everyone agree on a game and go around playing via Zoom! BOOK CLUB Keep your mind sharp! Meet every week online to discuss a book of choice. WINE TASTING Everyone orders the same bottles of wine and have one person lead the tasting. Don’t drink? Try different brands of Root Beer! STAY FIT Connect your fitness tracker of choice and challenge some friends to a step or fitness competition TRIVIA NIGHT One person leads the questions and everyone writes down their answers. Need a cash prize? Say hello to our friend, Venmo! Download

8 Respiratory Care Tips
Did you know that nearly 37 million Americans live with a chronic lung disease like asthma and COPD, emphysema and chronic bronchitis? That is why it is so important to stay active, breath deep, toss those cigarettes and remember to laugh! We’ve all heard that laughter is the best medicine and in lung health, it’s true! Laughter helps to get rid of stale air so that more oxygen can enter. Not only that, but, it release peptides that lower stress and help with pain management. At VRI, we’re here to help, even if that help is to tell you a funny joke. Toss the cigarettes: Over time cigarette smoke destroys lung tissue and may trigger changes that grow into cancer. If you smoke, it’s never too late to benefit from quitting. Minimize exposure to pollution: Secondhand smoke, chemicals in the home and workplace, and radon all can cause or worsen lung disease. Make your home and car smoke free. Test your home for radon. Avoid exercising outdoors on bad air days. Stay Active: Aerobic exercise provides the best workout for your lungs. The more you exercise, the more efficient your lungs become. Creating strong, healthy lungs through exercise helps you to better resist aging and disease. Even if you do develop lung disease down the road, exercise helps to slow the progression and keeps you active longer.Breathe deep into your diaphragm: Deep breathing helps clear the lungs and creates a full oxygen exchange. Breathing exercises can make your lungs more efficient. As you inhale count 1-2-3-4. Then as you exhale, count 1-2-3-4-5-6-7-8. Shallow breaths come from the chest, and deeper breaths come from the belly, where your diaphragm sits. Be aware of your belly rising and falling as you practice. When you do these exercises, you may also find you feel less stressed and more relaxed.Prevent infections: A cold or other respiratory infection can sometimes become very serious. Wash your hands often with soap and water. Avoids crowds during the cold and flu season and remember to get your flu vaccine every year!Sit up tall: Since the lungs are soft structures, they only take up the room that you make for them. Lean back slightly in a stable chair, lift your chest and open the front of your body as you breathe deeply.Stay hydrated: Getting enough water is as important for the lungs as it is for the rest of the body. Staying well hydrated helps keep the mucosal linings in the lungs thin. This thinner lining helps the lungs function better.Laugh!: Laughter helps to get rid of stale air so that more oxygen can enter. Not only that, but, it release peptides that lower stress and help with pain management. Download VRI’s Repiratory Care Tips Here

5 Tips for Seniors to Beat the Heat
As we welcome the warmer weather of summer, it is important to make sure you are taking extra precautions to avoid the downsides of increased temperatures. Establish good air. Whether you enjoy some air-conditioning, use your ceiling fans, or open windows to allow for air circulation, make sure your home has good air flow to keep you cool. Minimize the sun. Heat from the sun can increase quickly. Use your shades to block light into your home during the day, and minimize the amount of time you need to be outside when the sun is out. Drink plenty of water. Staying hydrated is always important, and it is an essential component to staying cool. Make sure to drink plenty of fluids throughout the day. Stay active safely. Continuing to stay active is important – but do it in a safe way! Take part in indoor, air-conditioned activities, keep activities to the coolest parts of the day, or try our local pools to stay fit and cool. Watch for warning signs. Heat exhaustion signs include fatigue, dizziness, nausea, and headaches. If you begin to see these signs, get help! Contact a friend, neighbor, or press your personal emergency response button to connect to VRI so that you can get help. Download VRI’s tip guide here.

5 Tips to Stay Independent As You Age
No one wants to relinquish their independence. As we age, the challenges to maintain it do as well. Luckily, there are a few things we can do to help preserve our independence: Staying fit. Exercise can help improve balance, keep your bones strong, and prevent many health conditions that could compromise your independence. Ask your physician what activities might be right for you to stay fit and active. Staying balanced. Falls can be detrimental to health and confidence when it comes to independence. Working on building your balance can help prevent falls form happening. Talk to a physical therapist about activities you can do to help build your balance. Removing hazards. Many homes have several fall hazards that are easily removed. Consider evaluating your space and removing items like throw rugs, loose carpets, clutter, and cords to prevent falls. Staying engaged. Independence is more enjoyable when you engage with people you care about. This can not only keep you sharp as a tack, but it can enhance your happiness. Whether it is a regular volunteer opportunity or visits with friends and family, keep up the conversations. Asking for help. Independence can change over time, and that’s ok! Sometimes, preserving independence means asking for help. Build out your support network with friends, family, and even organizations like VRI who provide emergency support and reminder calls to help keep you independent. Download VRI’s Tip Sheet here.

6 Tips to Make Your Home Aging Friendly
You have enjoyed your home for years, and you want to stay in it. However, what you need from it changes. Some simple modifications can help make you house better supportive of your continued independence as you age: 1. Light it up. Great lighting can help prevent falls by helping you see where you are going. Look through your home and check to see if there are areas that could use better lighting. 2. Add support. Getting up from a seated position can be tough. Consider adding support bars in bathrooms, next to seats, and next to your bed to make it easier. 3. Remove hazards. Falls can be detrimental to your health and confidence in your home. Look for ways to prevent them by removing hazards like rugs, cords, and clutter. 4. Step less. Having at least one no-step entry into the home can reduce fall risk as you go in and out of the house. Small ramps can easily be added to remove steps into your home. 5. Consolidate rooms. Reduce the amount of times you need to go up and down stairs by consolidating your highest use areas onto the first floor of your home. 6. Add resources. From electric stair lifts to emergency buttons, like those provided by VRI, adding resources to your home can make moving around easier and connect you to help when you need it. Download VRI’s Tip Sheet here.

5 Resources to Help Seniors Stay Independent
There is a plethora of resources available to support seniors stay independent, but it can be difficult to know where to start for your own support or that of a loved one. If you are beginning to think through ways to stay safely independent, here are a few organizations to consider looking into: Area Agencies on Aging While all AAAs offer five core services under the Older Americans Act (nutrition, caregivers, health and wellness, elder rights and supportive services), the average AAA offers more than a dozen additional services, including insurance counseling, case management and Senior Medicare Patrol. Contact:n4a.org202.872.0888 Meals on Wheels Meals on Wheels America is the leadership organization supporting the more than 5,000 community-based programs across the country that are dedicated to addressing senior isolation and hunger. This network serves virtually every community in America and, along with more than two million staff and volunteers, delivers the nutritious meals, friendly visits and safety checks that enable America’s seniors to live nourished lives with independence and dignity. Contact:mealsonwheelsameria.org/find-meals National Council on Aging Benefits NCOA is a respected national leader and trusted partner to help people aged 60+ meet the challenges of aging. They partner with nonprofit organizations, government, and business to provide innovative community programs and services, online help, and advocacy. Contact:benefitscheckup.org PACE Association PACE was created as a way to provide you, your family, caregivers, and professional health care providers the flexibility to meet your health care needs and to help you continue living in the community. Care includes medical resources, personal care, rehabilitation, social interactions, medications, and transportation. Contact:pace4you.org1-800-MEDICARE VRI Emergency response devices can help provided an extra layer of support, reducing the need for moves to assisted living communities. Our services may be available through many of the above listed organizations. Additionally, those who do not qualify may coordinate support directly through VRI. Contact:vricares.com800.860.4230 Download our tips guide here.

4 Tips to Be a Great Caregiver
When your loved ones depend on you, it can be a lot of pressure. However, there are a few best practices to providing support that can help you to be a great resource. 1. Practice Patience Your loved one needs your caregiving because daily tasks have become more challenging. This is a difficult point in life, and their frustrations may show. Practice patience while they work to maintain their independence by taking a deep breath and counting to five slowly before responding when you become impatient. 2. Reliability Rocks For many people who are beginning to need extra support, the process can be stressful. Having reliable resources is important to relieving that stress. Make it easier for your loved ones by clearly communicating when you will be there next. Try posting a calendar in a visible spot with days that you will be visiting clearly marked. 3. Feel Flexible Caregiving is often evolving. What your loved one needs today may be different tomorrow, so it is important to be flexible. Try building out your own support network and asking for help when you need to adjust your plans to support your loved one. 4. Share Support You do not have to bear the burden of providing support by yourself! Whether it is leaning on other caregivers, establishing in-home support, or setting up a network with organizations like VRI to provide emergency response devices or Companion Calls, you do not have to tackle care all by yourself. Download our tips guide here.
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