Hispanic Heritage Month, observed from September 15 to October 15, is a time to honor the rich heritage and contributions of Hispanics and Latinos in the United States; it’s also an opportunity to shed light on the health disparities disproportionately affecting these communities. At Modivcare, our mission is to bring equity, hope, and healing to those who need it most. That’s why addressing these disparities among the Hispanic and Latino communities is important to us. We are dedicated to raising awareness about these challenges and highlighting effective strategies that we as healthcare leaders – providers, private health plans, local governments, non-profits, and other healthcare organizations – can do to combat these issues. Health challenges faced by the Hispanic and Latino communities Hispanic and Latinos face a range of health issues that are impacted by their social, economic, and culturalfactors, referred to as social determinants of health (SDoH). Factors such as language and cultural barriers,and lack of access to preventative care and health insurance often play a role in causing health issues thatcan significantly impact Hispanic and Latinos overall health. These include: Diabetes and liver disease:Hispanics and Latinos are approximately 50% more likely to die from diabetes or liver disease compared to non-Hispanic whites.High blood pressure:Compared to non-Hispanic whites, Hispanics are 22% less likely to have controlled high blood pressure.Colorectal cancer screening:Hispanic and Latino communities have a colorectal cancer screening rate that is 28% lower than that of non-Hispanic whites.Lack of health insurance:Hispanics and Latinos are nearly three times as likely to be uninsured compared to non-Hispanic whites.Obesity and childhood obesity:The rate of diagnosed diabetes is 66% higher among Hispanics and Latinos than among non-Hispanic whites. Additionally, Hispanic and Latino children and adolescents have a higher prevalence of obesity compared to their non-Hispanic white and non-Hispanic Asian peers. Strategies to combat health disparities To effectively reduce health disparities in the Hispanic and Latino communities, it is essential for healthcare providers, state governments, and other healthcare organizations to implement strategies that address social determinants of health that impact an individual’s health and well-being. By engaging community members and empowering them to take charge of their health, we as collective healthcare leaders, can make progress towards a healthier future for the Hispanic and Latino communities. Here are some strategies: Increase access to healthy foodImprove access to affordable, nutritious foods. Meal delivery services, a supplemental benefit that can be offered through Medicare Advantage plans, is an optimal way for beneficiaries to receive healthy food. Delivery services also eliminate the transportation barrier that can prevent these communities to access healthy food on their own.Design walkable communities:Promote the creation of safe and accessible environments that encourage physical activity. Local healthcare non-profits can partner with local governments to help create walking paths around office buildings or worksites, for example, that encourages employees to walk or exercise during lunch breaks.Colorectal cancer screening:Only 18 percent of Latino mothers in the U.S. exclusively breastfeed their children; they are also more likely to supplement formula feeding within the first two days of life than any other group. To alleviate this, healthcare providers and clinics can provide resources and support to encourage breastfeeding, which offers numerous health benefits for both mothers and babies. Clinics can host group settings for moms and children to share their breastfeeding journeys or run a milk donation drive for mothers who can’t breastfeed.Partner with CDC’s Reach Program:The Centers for Disease Control and Prevention (CDC) recognizes the importance of eliminating health disparities with its Racial and Ethnic Approaches to Community Health (REACH) program. When healthcare providers or local healthcare non-profit organizations engage with the REACH program, it can provide ample opportunities to help reduce health disparities by supporting community-driven initiatives and providing resources for improving health outcomes in racial and ethnic minority populations. Recipients of the program work through interventions that address preventable risky behaviors, such as poor nutrition or physical inactivity. Empowering the Hispanic and Latino communities moving forward Hispanic Heritage Month serves as a reminder of the contributions and strengths of the Hispanic and Latino communities. It’s also the perfect time to address the health disparities that affect these populations so disproportionately. All of us – as healthcare providers, state governments, and healthcare organizations – have a due diligence to raise awareness, support initiatives, and take action to create a healthier future for our Hispanic and Latino communities. Sources: https://minorityhealth.hhs.gov/omh/browse.aspx?lvl=3&lvlid=64https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5131241/http://www.cdc.gov/healthequity/features/hispanic-heritage-month/index.htmlhttps://www.cdc.gov/nccdphp/dnpao/state-local-programs/reach/index.htm Hispanic Heritage Month PRINTDownload

Recently, we conducted a study regarding our members that use our PERS (fall detection) systems that further reflects how we can help people live independently. With a response rate of under 10 seconds, these data points reflect the importance of wearing a remote patient monitoring device both in and outside of the home. When we answer a call, we can check on the member to see if they are ok, if they need help from a family member or friend or need emergency medical help. At VRI, we are here to help. Facts and Figures: 88% of reported falls occurred inside the member’s home, highlighting the significance of proactive measures within familiar environments.30% of falls resulted in injuries that required treatment by a medical professional, emphasizing the potential severity and consequences of falls.46% of falls were able to avoid emergency transportation by having a friend/family member available that was contacted to assist.33% of falls required emergency services, indicating the need for immediate attention and medical intervention in certain cases.Remarkably, 21% of falls did not require assistance, showcasing the importance of tailored response plans that prioritize the individual’s needs. Benefits and Impact: Enhanced Safety: Our approach provides an added layer of safety and support, enabling quicker assistance and reducing potential risks associated with falls.Peace of Mind: Members and their loved ones can have peace of mind, knowing that a trusted contact will be notified in case of a fall, fostering a sense of security and well-being.Personalized Care: By involving friends or family members, we promote a compassionate and personalized care experience that respects individual preferences and strengthens relationships.Efficient Use of Resources: By bypassing emergency services when appropriate, we contribute to more efficient use of emergency resources, ensuring that they are available for those in critical need. Contact us today to learn more about our services and how we can work together to ensure the well-being of your loved ones. Together, let’s build a safer future. Fall Data-PRINTDownload

On World Lung Cancer Day, VRI, a Modivcare service, stands united in raising awareness about the detrimental impact of smoking. Smoking remains the leading cause of preventable lung cancer worldwide, claiming millions of lives each year. We firmly believe that education, support, and empowerment are key to combating this deadly addiction. Quitting Smoking: Your Path to a Healthier Future We understand that quitting smoking is a challenging journey, but it is never too late to take the first step toward a healthier future. We are committed to equipping individuals with the knowledge, resources, and support needed to overcome this addiction. Here are six ways in which you can begin intervention now: Education and Awareness: Learn about the dangers of smoking and its direct correlation with lung cancer. It’s important to understand the harmful effects of secondhand smoke on yourself and those around you. 2. Talk to a Counselor that Specializes in Quitting Smoking: Consult with a counselor who can provide personalized guidance and support. The Centers for Disease Control and Prevention (CDC) offers a free helpline at 1-800-QUIT-NOW (1-800-784-8669) where you can speak with a trained counselor to develop a plan to quit. 3. Explore Available Resources: Leverage technological tools and mobile applications designed to assist you throughout your quitting journey. For example, there are free texting programs like SmokefreeTXT, offered by the CDC, where you can receive supportive messages and tips on quitting smoking. Text QUIT to 47848 to enroll. 4. Utilize Support Systems: Connect with support groups or online communities to share experiences and gain encouragement from others who are on the same journey. 5. Lifestyle Changes: Adopt a healthy diet and engage in regular physical activity to improve overall lung health. You can also manage stress through relaxation techniques, exercise, or seeking professional help. 6. Medical Interventions: Explore pharmacological aids such as nicotine replacement therapy or prescription medications. You can also discuss potential treatment options with your healthcare provider, including behavioral therapies or counseling. VRI, a Modivcare service, remains dedicated to transforming lives through proactive prevention and healthcare advocacy. Together, let us raise our collective voice, inspiring individuals to quit smoking, protect their lung health, and reduce the devastating impact of lung cancer. Reference: https://www.cdc.gov/tobacco/quit_smoking/how_to_quit/ PRINT_SMOKINGTIPSDownload

As our population ages, the issue of loneliness among seniors has become a growing concern. Our recent study here at VRI has revealed that almost half (49%) of our senior members experience loneliness. This alarming statistic highlights the urgent need for solutions to combat this issue. Here are 6 approaches that can be used to combat loneliness in seniors: Social engagement programs: Encouraging seniors to participate in social events and activities can help them connect with others and build new relationships. Programs such as senior centers, community events, and volunteer opportunities are great ways to facilitate social engagement.Technology-based solutions: Technology can provide seniors with new ways to connect with others, such as video calls, online communities, and social media. Providing training and support for seniors to use technology can help them overcome barriers to social connection.Support networks: Building a support network of friends, family, and caregivers can help seniors feel connected and supported. Encouraging regular communication and offering emotional support can help combat feelings of loneliness.Mental health services: Loneliness can be a sign of underlying mental health issues such as depression or anxiety. Providing access to mental health services can help seniors address these issues and improve their overall well-being.Intergenerational programs: Programs that bring together seniors and younger generations can provide a sense of purpose and belonging for seniors. For example, seniors can volunteer at local schools, mentor youth, or participate in intergenerational sports or arts programs. Younger generations can also plan to visit with senior citizens and engage in activities such as playing a board games, arts and crafts, etc.Pet therapy: Pets can provide companionship and reduce feelings of loneliness among seniors. Programs that facilitate pet therapy or allow seniors to adopt pets, such as Pets for the Elderly, can help them build new relationships and provide a source of comfort and joy. VRI’s Approach: At VRI, our clients have a lifeline to connect with someone who cares. Our VRI Medical Alert Program (PERS), provides 24/7 assistance to ensure that our clients can be safe and independent in their own homes. Not only do we provide emergency assistance – we’re also there to talk to our clients when they’re feeling lonely at just a press of a button. Our approach helps seniors feel connected, supported, and empowered to live happier and healthier lives. 6 Way to Combat Loneliness in Seniors_PRINTDownload

June is Pride Month, a time to celebrate the diversity and accomplishments of the LGBTQ+ community. While Pride Month is often associated with parades and celebrations, it’s also an important opportunity to raise awareness about the accomplishments made and the challenges that many LGBTQ+ individuals face, specifically in the field of health. Let’s celebrate the remarkable contributions of Evelyn Hooker, a trailblazing psychologist whose groundbreaking research challenged the prevailing belief that homosexuality was a mental illness. Through her meticulously designed study, Hooker proved that there were no inherent psychological differences between gay and straight individuals. Her work shattered stereotypes, paving the way for a more accurate understanding of LGBTQ+ mental health.LGBTQ+ individuals are more likely to experience mental health conditions such as depression and anxiety. In fact, studies have shown that LGBTQ+ youth are three times more likely to attempt suicide than their heterosexual peers. Check out this helpful guide that promotes the behavioral health of LGBT older adults: https://www.lgbtqiahealtheducation.org/wp-content/uploads/2019/07/TFIE-34_LGBT-Ol der-Adults-Brief_final_web.pdfOn March 24th, 2023, Dr. Jesse Ehrenfeld made history as the American Medical Association’s first openly gay president. As a renowned anesthesiologist and healthcare leader, Dr. Ehrenfeld’s appointment signals a commitment to greater inclusivity and diversity within the organization. His leadership is particularly meaningful during Pride Month, as he continues to advocate for the needs and rights of all patients, regardless of their sexual orientation or gender identity.Studies have shown that LGBTQ+ individuals are less likely to receive routine medical care, which can lead to a delay in diagnoses and treatment of health issues. This is particularly true for transgender and gender non-conforming individuals, who often face discrimination and bias in healthcare settings. As we celebrate Pride Month, it’s important to remember the work that still needs to be done to address the health disparities and challenges faced by many members of the LGBTQ+ community. By promoting greater inclusivity and understanding, we can create a society that values and celebrates diversity in all its forms. Let’s work together to make healthcare and society more equitable for all. Happy Pride Month! Happy Pride Month PRINTDownload

May is National Blood Pressure Education Month, the perfect time to explain why controlling blood pressure is crucial for maintaining good health. Here are 8 simple methods that you can follow to reduce the risk of complications associated with high blood pressure: Follow a healthy diet. A healthy diet rich in fruits, vegetables, whole grains, lean protein, and low-fat dairy can help control blood pressure.Stick to a regular sleep schedule. Going to bed and waking up at the same time each day can decrease your risk of developing hypertension.Exercise regularly. Regular physical activity can help lower blood pressure by strengthening the heart and reducing the amount of work it has to do. Aim for at least 30 minutes of moderate-intensity exercise most days of the week, such as brisk walking, cycling, or swimming.Manage stress. Chronic stress can contribute to high blood pressure. Therefore, managing stress through relaxation techniques such as deep breathing, meditation, or yoga can help control blood pressure.Monitor your bp at home/get regular check-ups. Regular visits with your provider or at-home monitoring can help to control any blood pressure issues that may arise or develop.Limit alcohol and caffeine. Drinking too much alcohol or caffeine can raise blood pressure. You should limit alcoholic and caffeinated beverages such as coffee, tea, and soda.Quit smoking. Smoking can increase blood pressure and damage the blood vessels. Quitting smoking can lower blood pressure and reduce the risk of heart disease, stroke, and other health problems.Reduce your sodium intake. Most people consume twice the recommended amount of salt per day, around 9-12 grams. Consuming less than 5 grams (about 1 tsp) of salt per day can help to reduce blood pressure and the risk of cardiovascular disease, stroke, and coronary heart attack. Taking steps to control your blood pressure can lower your risk of cardiovascular disease and improve your quality of life. At VRI, we’re here to help! BP_EducationMonth_PrintDownload

Stress is an emotion we all can relate to in our everyday lives, but sometimes it can be extremely overwhelming. We may need a little extra help when it comes to relieving these feelings. Here are 7 ways in which you can reduce stress both in the moment and long-term: Avoid Unhealthy Habits. Engaging in activities such as smoking, drinking, having too much caffeine, or eating unhealthy foods can all trigger stress. Many people rely on these unhealthy habits for short-term relief, but overall, they are known to cause long-term effects on your health.Maintain a Routine. Stress is exacerbated by unplanned activity. For example, if we don’t know what the day will bring, it can lead to more anxiety. Having a set sleep schedule, work routine, and eating pattern can help your mind and body adjust to what the day brings.Laugh More. If you’re feeling overwhelmed and stressed, a great way to relax is by getting some laughs. Laughing fires up and then cools down your stress response. It may help to put on your favorite comedy, read some jokes, or engage in a fun activity with loved ones.Try Meditating. Meditation is helpful when it comes to relieving stress because it streamlines the jumbled thoughts that are crossing your mind. Focusing on instilling a calm, peaceful balance of thoughts can benefit your emotional and physical well-being. Try guided meditation, guided imagery, or visualization anywhere at any time, whether you’re in public or at home.Minimize phone use / screen time. Smartphones, computers, and tablets are known to increase stress levels. The intake of information we receive from these devices can make us feel overwhelmed and drained. It can also disrupt our sleep cycle and the way we communicate with others. When possible, put technology aside and experience the world in real time.Do Positive Self-Talk. How we speak to ourselves is as important as how we speak to others. It is easy to fall into a negative mindset when we are feeling stressed, so it is crucial that we find a way to remain upbeat and motivated. The mind is very powerful, and positive self-talk can help reassure us that we can handle anxious and stressful feelings.See a Therapist. If your stress level is disrupting your everyday life, it may be time to seek help from a professional. Therapy and counseling can aid with the overwhelming or trapped feelings you may be experiencing from stress. These professionals can pinpoint which areas of your life may be causing the most stress and provide you with the coping skills needed to relieve those issues. Stress may be an unavoidable part of life, but there are ways to control it. Getting your stress levels under control can help avoid long-term chronic issues in the future. Reduce Stress-Tip SheetDownload

In honor of March being Brain Injury Awareness Month, we would like to highlight the ways in which traumatic brain injuries effect millions of people living in the United States. Many of these injuries are preventable, and here at VRI we want to make it our mission to lower the amount of those that occur. What is an acquired brain injury (ABI)?This is a brain injury that has occurred after birthand is not caused by hereditary, congenital, ordegenerative causes. The two types of acquiredbrain injuries are traumatic and non-traumatic. What is the leading cause of traumaticbrain injury (TBI)?Currently, 47.9% of traumatic brain injuries occurfrom falls. Older adults are at an increased riskfor TBI especially in persons over the age of 75. What are the risks of brain injury?These types of injuries can produce a diminishedor altered state of consciousness. As a result,impairment of cognitive abilities and or physicalfunctioning can occur. This can make it difficultfor someone who has fallen to call for help. What is VRI doing to lower the risk ofthese injuries related to falls?VRI has fall detection pendants that can be wornat the waist using the belt clip or around the neckusing a lanyard. How does fall detection work?VRI’s fall detection devices have sensors that gatherdata such as impact speed and orientation changeto determine if a person has fallen. This data is thenrecorded for up to 10 seconds and is analyzed. What happens once a fall is detected?A call is automatically sent to our Care Center.Once the call is received, the Care Center caninitiate a conversation with the user via the falldetection device. If needed, help will be sentimmediately The benefits of fall detection: One in three seniors fall each year. Many live alone, struggle with less mobility, and do not always have easy access to immediate help. Our fall detection pendant is designed to help those in need facing these issues. 82% of falls occur when a person is alone. Fall detection can get the person immediate medical assistance if necessary, which can lower the chance of long-term fall-related brain injury. Overall, fall detection can help to bring peace of mind to loved ones. If family or friends do not live in the immediate area, they can feel secure knowing their loved one is still being cared for. Currently, 5.3 million people in the United States live with a permanent brain injury-related disability. AtVRI, we want to make it our mission to reduce those struggling with traumatic brain injuries related tofalls. To learn more about our services, visit VRIcares.com BrainInjury-TipSheet-PRINTDownload

As we age, it is important to keep up with a diet full of the proper nutrients to maintain our health, energy, and mood. Adding more of these nutrients to your diet will help you maintain a healthy lifestyle: Protein. When we age, we tend to lose our strength and muscle mass. Keeping a protein-rich diet such as chicken, eggs, lean beef, and salmon is important.Fiber. Eating fiber is good for our gut, especially while taking certain medications that can interfere with our gut health and staying regular. Consider eating more vegetables, fruit, whole grains, and legumes.Calcium and Vitamin D. Older adults tend to absorb less calcium from their diets and have a harder time producing Vitamin D, the two most important nutrients for bone health. Foods high in calcium include spinach, kale, and a variety of fish. Vitamin D-rich foods include salmon, egg yolks, mushrooms, and cow’s milk.Vitamin B12. This vitamin is essential for making red blood cells and maintaining healthy brain function. 10-30% of people over 50 have a reduced ability to absorb Vitamin B12 from their diet. Consider taking a Vitamin B12 supplement or consuming foods such as eggs, fish, meat, and dairy.Potassium. Increasing potassium can help lower your risk of high blood pressure, kidney stones, and heart disease. Add bananas, avocados, leafy greens, and potatoes to your diet.Iron. Iron deficiency is higher among the older population and can lead to anemia. Increase your iron intake by eating dark leafy greens, fish, red meat, liver, and other organ meats. Keeping these nutrient-filled foods in mind, limiting sugar and junk food, and staying hydrated can help prevent illness and lead to a healthier life! At VRI, we’re here to help! BestNutrition-TipSheetDownload

Visits to the emergency department can be stressful and alarming. Sometimes we may get too overwhelmed after receiving treatment and forget to collect the follow-up information we need. Here are a few questions to consider asking next time you are discharged from the ER: “What is my exact diagnosis?” Before leaving the emergency department, you will want to ensure that you clearly understand your diagnosis. Ask for informational handouts about your condition and confirm your current status. “What medications should I take? or What medication regimen should I follow at home?” Your medical provider should prepare a written list of all your medications before leaving the emergency department. Whether prescription or over-the-counter, they should be accounted for within this list. This should include a medication schedule, when your next dose should be taken, and any side effects. “Do I have any dietary restrictions?” Your current conditions or medications could affect what you can eat or drink. For example, someone suffering from a heart condition may need to lower their sodium intake. “What changes in my condition should I watch for?” Every condition follows a different course of recovery. It is imperative to look for signs that may require extra medical attention. It is important to note what symptoms would show signs of progress and which ones should be reported. “Are there any activities that I should avoid?” Depending on your diagnosis, you may be restricted from doing certain activities. This may include showering alone, climbing stairs, or exerting too much physical energy. If these activities are limited, you may need to make additional accommodations or receive help from a family member, friend, or care provider. “Do I have any follow-up medical appointments?” It is imperative to schedule any follow-up appointments that may be needed based on your condition. This may include seeing your general practitioner or meeting with a new or existing specialist. There may be other questions that pop up along the way that pertains to your emergency department visit. Don’t hesitate to ask anything that may be on your mind before your departure home. The more questions you ask, the more caregivers and medical professionals can assist you. Well-Being-TipsheetDownload

There are easy ways to improve your physical and emotional well-being that can be done right from the comfort of your own home. Here are some quick and free ideas to help you get back to feeling like yourself: Music Therapy: There are easy ways to improve your physical and emotional well-being that can be done right from the comfort of your own home. Here are some quick and free ideas to help you get back to feeling like yourself.Being Close to Others: Whether you’re feeling physically or emotionally unwell, something as simple as giving a loved one a hug can go a long way. Hugging releases oxytocin, a feel-good hormone that reduces stress, lowers blood pressure and the risk of heart disease, etc. A warm embrace from someone you care for can go as far as to ease fears and anxieties or fend off infections like the common cold.Healthy Sleep Habits: Next to eating a balanced diet and regularly exercising, having healthy sleep patterns is a vital part of our health. Our sleep schedule directly impacts brain performance, mood, weight, immune system, and much more. Some habits for getting healthier sleep include having a consistent schedule, removing electronics from the bedroom, and avoiding large meals, caffeine, and alcohol before bedtime.Dance Movement Therapy: Moving and grooving has been known to bolster both physical and mental health. Dancing improves posture and flexibility and can also prevent falls. It is also a great way to ease any stress and anxiety that you may be having. While being a fun activity, moving to music is also known to increase aerobic power and strength, build social bonds, and reduce pain and stiffness.Creating a Sense of Community: Partaking in activities within your community can help you feel closer to others. Strong social connection has been known to help strengthen your immune system, recover from disease faster, and may even lengthen your life! Consider staying connected to others by meeting with loved ones regularly, joining a book club, or partaking in social activities in your community. Well-Being-TipSheetDownload

If you’re feeling down or your depression is worsened by the winter months, you may suffer from seasonal affective disorder (SAD). Shorter days and shifts in weather can form this type of depression and cause unwanted symptoms. Here are a few ways in which you can manage SAD: Stick to a Routine. Maintaining a regular schedule is important with SAD. Having set wake, sleep, and eating times can help to alleviate symptoms such as tiredness and weight gain.Stay Active. Exercising releases endorphins that reduce pain and increase feelings of well-being. Staying active can increase self-esteem, improve sleep, and reduce anxiety.Keep a Journal. Writing down your thoughts creates an outlet for the negative feelings you may be experiencing. Addressing your feelings and concerns can be a great thing to reflect on when identifying depression triggers.Get Outside. Getting some extra vitamin D from the sun is essential when it comes to feeling mentally charged. Go for a walk outside around midday when the sun is at its brightest.Maintain a Healthy Diet. What we eat plays a significant role in how we feel mentally. Eating nutrient-dense foods containing vitamin D and omega-3 fatty acids can help to decrease SAD symptoms.Stay Social. Find creative ways to stay connected with others during winter months. Consider joining a book club, playing a sport, or scheduling regular meetings with relatives and friends. Decreasing isolation diminishes feelings of emptiness and loneliness. No matter how cold or dark it may be outside, there are ways to fight off the winter blues. Use these tips and talk to your healthcare provider about more ways to treat seasonal affective disorder. WinterBlues-TipSheetDownload

Many people have medications from multiple doctors which can lead to confusion about what to take,how much you need, and when to take them. The easiest way to get guidance on your medications is totake them to your local pharmacist. We’ve made a quick guide to help you know what to ask: Is your prescribed medication correct?Is the medication expired?Is there anything else that can interfere with them, such as food or alcohol?Is your dosage accurate?Are you taking them correctly?Is it ok to take supplements, vitamins, or over-the-counter meds with them? This is also a great time to bring any extra meds that have expired. This way, pharmacistscan dispose of them safely. For more tips on taking your medications or to see our easymedication management tool visit these links below: CheckYourMedsDownload 6 Tips to Help You Take Your Medications Medication Management

What does fall detection do? Using a lanyard. VRI’s fall detection devices are designed to sense when the user has fallen and automatically contact the Care Center. The Care Center can then initiate a conversation with the user via the device and send help if needed. How do devices sense a fall? Data is gathered by sensors located on the device. The sensors capture data such asimpact speed and orientation change. If a sensor on the device captures a different pattern of activity the device works to determine whether a fall has occurred by following these steps: Once the sensors notice the unusual activity, data will be recorded for up to 10 seconds.The recorded data is analyzed.If a fall is determined through analysis, a call is automatically sent to the Care Center. The Benefits of Fall Detection: One in three seniors fall each year82% of falls occur when the person is aloneFall detection helps bring clients the peace of mind they need Fall Detection is Not Perfect: The device may occasionally make a call even if you have not fallen. This is called a false-positive. They typically occur after activities that resemble similar fall patterns (such as quickly sitting or standing).The device will most likely not make a call if it is thrown or dropped on the floor. This is not an accurate test because the patterns of a drop do not resemble those of a fall. *While VRI’s fall detection devices perform well, no system is 100% reliable. If you experience a fall, do not wait for the automatic call. You should always press the call button in an emergency if you are able. Fall DetectionDownload

We hear a lot about keeping our bodies healthy and fit, but it is just as important to keep our minds in shape. It’s never too late to start working on our cognitive health, and these seven steps can help you improve your brain’s function: Play Games: Sudoku, cards, chess, scrabble, word searches, or a quick cardgame can lead to greater brain volume, and boost memory andfocus.Dance: Learning new dance moves can increase your brain’s processing speed and memory.Enjoy Music: Listening to and playing music can boost creative thinking and brain power.Try Tai Chi: Tai Chi has been shown to reduce stress, enhance sleep quality, and improve memory.Get Physical: 20-30 minutes of exercise a few times a week improves mood, and cardiac function, lowers stress levels and makes you more mentally alert.Be Creative: Drawing, painting, flower arranging, knitting, crafts, or anything else creative has been shown to improve cognitive function or even rouse forgotten memories in those with dementia!Engage Socially: Research links solitary confinement to brain atrophy, which is why it’s so important to keep up with social interaction and stimulating conversations. Volunteer, connect with loved ones, join a church, or club, or attend community events. 7 TIPS TO KEEP YOUR BRAIN ACTIVEDownload

What is the VRI difference? We lead the industry in response time, ease of use, and actionable data, and our 88 NPS says it all. Check out our one-pager to see why were are the best remote patient monitoring on the market. RESPONSE TIME VRI leads the industry in response time VRI responds to medical alerts in 10 seconds or lessNew referrals are contacted within 24 hours95% of installations are completed on an average in 5 days or less RISK REDUCTION VRI offers actionable data to reduce risk and improve outcomes Fall risk analytics for 100% of PERS clients70+% of VRI users are able to be assisted in their home and avoid ER/hospital admission12+ touch points per year to engage our clients and identify any emerging trends related to social determinants of health EASE OF USE VRI makes coordinating care easy by keeping you informed every step of the way Same day install notifications to confirm your client has been taken care ofMedical alert notification within 24 hoursVRI offers a monthly utilization report to assist you with accurate reporting to the state CULTURE OF CARING VRI’s Net Promoter Score says it all – clients rank our service as world class VRI offers 70+ integrated devices to meet all of your clients’ needs88 Net Promoter ScoreComplimentary lock boxes provided to ensure the best client experience possible VRI DifferenceDownload

This year we celebrate the United States turning 246 with some adorable coloring pages for you or your little ones to enjoy! Family is everything and we hope that you enjoy a fun and safe holiday weekend with those you love. Happy Birthday, America! *Download at the bottom of the page. JULY 4th COLORING PAGEDownload

Incorporating simple tasks you enjoy in your daily routine can help prolong your health and eliminate risk to certain diseases. Here are some quick tips to create healthy habits for your every day life: NUTRITION As we age, so do our dietary needs! It’s important to enjoy food that fuel the body but also reduce risks to chronic diseases. MyPlate.gov is an online guide based on the Dietary Guidelines for Americans (2020-2025), that can help you understand caloric intake, food safety, and tips to remaining active. STAYING ACTIVEIncorporating physical activity in your routine reduces your risk to falls, diabetes, and depression. The best way to incorporate physical activity is by finding activities that work with YOU. By doing stretches in the morning or going on an afternoon walk, these little acts add up to keeping your body moving. BRAIN PUZZLESIn addition to exercising your body, you also need to exercise your mind! Keeping your brain busy with puzzles, learning a new language, and reading to improve your memory and to fight off Alzheimer’s. MEDICATION MANAGEMENTKeeping up with your medication regimen is important to staying healthy. VRI’s Medication Dispenser is a home-based, medication compliance system that simplifies the management of multiple medications to reduce the risk of missed or double doses. Medications are locked securely, only allowing access to the right dose at the right time. HEALTHY HABITSDownload

Did you know there are over 400 types of dementia? Many forms of dementia can be present at the same time and may be hard to differentiate or diagnose correctly. Having a home that is set up for success for those suffering from dementia is critical to limiting confusion. Consider the following if you are working to establish a dementia friendly home environment: Keep Photos + Positive Memories Front and Center:Keeping photos of loved ones or keepsakes that remind them of good memories can be a great way to invoke comfort in one’s home. Remove Clutter:Too many items around the house can make a space overwhelming and confusing. Make Cabinets Easily Accessible:Try removing cabinet doors so the items behind them are easy to see or print out photos of what is inside. Establish Prominent Contact Lists:Having a list of phone numbers with a description of who they are along with a photo can help the person feel comfortable and at easy when making or receiving phone calls. Improve Lighting:Make sure that rooms are light and bright especially during the day. Curtains should be opened to allow natural light and keep their circadian rhythm regulated. Simplify Access Points:Keep doors you’d like them to go through open – such as bathroom and bedrooms – and other doors closed so they are easy to access and distinguish. Create a Safe Set Up:Keep any products that could potentially be poisonous locked up so they are not mistaken or confused with anything else. Dementia TipsDownload

Have you ever received an intimidating call or message demanding for your information? This is an example of a phishing scam used by cyber criminals to steal your important information. During tax season, phishing scams are on the rise so that’s why we created a guide to help avoid scam attempts. what’s a phishing scam? Phishing is a type of cyber attack used by cyber criminals to obtain your information or tricking you into downloading or clicking a link. Cyber criminal tactics vary from impersonating a lovedone or claiming to work for the IRS. If you ever receive a suspicious email, text message, or even phone call, delete it and never click on any unknown links! gift card scam Most scammers will want you to purchase gift cards as payment. These transactions are difficult to trace and harder to recover funds. If someone is requesting a large amount sum of gift cards, it is a fraudulent request. Legitimate companies such as Microsoft will never ask for payment via gift cards. how to spot a scam Be cautious of emails or text messages from unknown addresses. Sometimes your emailwon’t mark messages as spam or text messages will be disguised as shipping information.Here are some tips to spot out a scam: spelling errors messages with a sense of urgencytoo good to be true offers shortened or links with misspellingsrequests for personal information demanding payment If you are unsure about a message, contact the organization who sent the email for confirmation before answering a message or clicking any links. keeping your devices updated One way of keeping your devices safe is by staying up to date on software updates. Updates enable your device to stay safe against the most recently discovered security threats. When you receive an update notification from your device such as your cell phone, set a time to install the latest update during the night time while your device is on its charger. Avoid Cyber ScamsDownload

U.S. households can place a total of 2 separate orders for 4 free at-home COVID-19 tests.Here’s what you need to know about ordering: Go to https://special.usps.com/testkits to place your order. All you need is your contact and shipping information.One order includes 4 individual rapid antigen COVID-19 tests. There is a limit of two orders per residential address.Orders will ship for free. Free COVID-19 TestDownload

Being able to quarantine at the first signs of COVID is important to stop the spread. You should take a COVID test if you: When in contact with someone that tested COVID positiveRecently traveledHave symptoms such as, fever, sore throat, cough, loss of taste/smell, or difficulty breathing if you test positive:-Isolate yourself by staying in a separate room if you live with other members.-Monitor your symptoms. If you begin to experience emergency warning signs, seek emergency medical attention. if you test negative:-If you test negative, the test did not find the virus in your sample.-You should test again within a few days to ensure you are COVID negative. if you have questions:Always consult your doctor with questions about your health and check on the CDC website for quick access to resources when dealing with the COVID-19 virus. When to TestDownload

Sleep deprivation can lead to physical and mental health issues, weaken our immune system, and even cause other issues such as dementia and falls. Check out these top tips to help you get your best night’s sleep, stay energized, and support your well-being. Get Physical: Daily exercise promotes better sleep 2. Watch Your Caffeine: Don’t drink anything with caffeine after 2 pm 3. Limit the Drinks: Limit your alcohol use before bed. It can disrupt your sleep cycle, so it is best to keep to a minimum. 4. Soak Up the Sun: Getting a daily dose of natural light will help your body naturally normalize your circadian rhythm and help tell your body when it’s time for bed. 5. Turn Off Your TV: Try to avoid looking at your TV, phone, or tablet at least 30 minutes before you go to bed. 6. Wind down: 30 minutes before bed lower the lights, read, meditate, listen to relaxing music or do some low-impact stretching. This will send signals to your body to start getting ready to sleep. BetterSleepDownload

Road safety is important not only for you, but for those you share the road with. You can do a self-assessment or get a professional evaluation done. The safer you feel, the safer you’ll be on the road. Here are some quick tips to consider before jumping in your car: Seatbelt:Buckle up for safety! If your seatbelt is uncomfortable try adding a shoulder pad or adjusting the shoulder mount. Health Check:Have you gotten your eyes checked this year? Has your hearing or reaction time changed? Are you taking a new medicine? These are all things you should take into account as potential mind or body changes and driving safely. Stay healthy and stay independent! Driver Refresh:AAA offers a Roadwise Driver course that you can take online or in person to refresh your road knowledge. Perks include learning about the newest technology in cars as well as a possible discount on your insurance premium! Mobility and Independence:Keeping your mind sharp is so important, especially while driving. Say a dog runs into the street…you have a matter of seconds to decide what to do. You’ll also need your physical fitness and coordination to make those quick movements. Keeping your mind and body sharp to stay independent and safe on the road. Put Cell Phones Down:If you’re using GPS, put the destination in before you get on the road to eliminate the distraction. Visibility:When possible, try to drive during daylight hours and avoid driving through bad weather. Driver-SafetyDownload

Approximately 1 in 10 Americans have diabetes. Out of those, approximately 95% are suffering from type 2 diabetes. 1 in 7 health care dollars in the US is spent treating diabetes and its complications, which comes out to $327 billion per year! However, a lot of this spending is related to managing the condition instead of treating it. Missed appointments, delays in management, and medication non-adherence can increase emergency department visits and hospitalizations. VRI’s programs can help individuals and health plans bridge those gaps to support better health and outcomes. With engagement, education, and empowerment, we help members to not only save money, but more importantly, save lives. TYPE 1 Insulin Dependent – The body doesn’t make enoughSymptoms – Increased thirst and urination, fatigue, weight loss, blurred vision, slow healing sores or infectionsPrevention – No way to prevent TYPE 2 Insulin Resilient – The body can’t use insulin properlySymptoms – Increased thirst and urination, fatigue, weight loss, blurred vision, slow healing sores or infectionsPrevention – Manage your weight, exercise, eat healthy + balanced diet, limit alcohol, control blood pressure DIABETESDownload

Aphasia is defined as the loss of ability to understand or express speech, often caused by a stroke or some sort of brain damage. Here are some tips to support communication with a loved one working through the impact of Aphasia: Simplify questionsWhen possible, use Yes or No questions. Be patientUnderstand they are probably more frustrated than you are. Draw or write!It could be easier for your loved one to understand a drawing or picture OR it could be easier for them to draw or write the word. Communicate respectfullySpeak with them like they are an adult and refrain from using a raised voice. Use gesturesSometimes physical queues are easier to interpret. Don’t question intelligenceThey may know the answer, just not how to say it. Eliminate distractionsFocusing on communication can make it easier for processing. Leverage technologyConsider using Apps that may help. Aphasia DownloadDownload *Click here to learn the warning signs of a stroke: https://vricares.com/strokes-know-the-warning-signs/ Coping with an Alzheimer’s Diagnosis Coping with an Alzheimer’s Diagnosis How to Care for Someone with Alzheimer’s Caregivers of Alzheimer’s

Studies have shown that within minutes of getting outside and active and being around nature you will see a significant reduction in cortisol (stress), blood pressure, and muscle tension. Those who struggle with mental illness saw a huge improvement in their self esteem and a reduction in the depression symptoms. With all of these great benefits, here are a few options to get outside, do a low impact activity, get your stress down, and your wellness up: GardeningGets you your vitamin D, combats dementia and is mood-boosting! Aqua aerobicsGreater range of motion in the water, puts less stress on your joints helps build strength WalkingA 20-30 minute walk can help your cardiovascular health, improve your sleep, and help you stay strong Strolling with FidoHave a neighbor with a dog who works during the day? Offer to walk their furry friend while they are busy working. It’ll boost your mood and your furry friend’s! Tips-to-Stay-Active-OutdoorsDownload To see more around healthy aging visit: https://vricares.com/6-things-you-can-start-doing-today-for-healthy-aging/

As vision changes occur throughout our lives it becomes increasingly important to keep remove hazards that could lead to falls, injuries, or trips to the emergency room. Check out our tips to help make your home safer for you and your guests: Keep all cords out of walkways and as close to baseboards as possible. Add light! Overhead or centralized lighting can help you see a writing, a small step or exit.Make sure bathmats have non-slip backing.Use high contrast towels and rugs, especially in bathrooms.Keep clutter to a minimum and especially out of walkways.Clean up spills immediately.Eliminate unnecessary small throws that could be tripping hazards.Label things in a large font, especially if it’s toxic.Use color contrasting color strips for stairs.Make sure you know where your pet is so you don’t trip on them. Adding a bell to their collar is great option! Low Vision Tip SheetDownload

DENVER–(BUSINESS WIRE)– ModivCare Inc. (“ModivCare” or the “Company”) (Nasdaq: MODV), a technology-enabled healthcare services company that provides a suite of integrated supportive care solutions focused on improving patient outcomes, today announced that the Company has completed its previously announced acquisition of VRI Intermediate Holdings, LLC (“VRI”), an industry-leading provider of remote patient monitoring solutions, for a purchase price of approximately $315 million, subject to customary purchase price adjustments. Forward-Looking Statements Certain statements contained in this press release constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are predictive in nature and are frequently identified by the use of terms such as “may,” “will,” “should,” “expect,” “anticipate,” “believe,” “estimate,” “intend,” and similar words indicating possible future expectations, events or actions. In addition, statements that are not historical statements of fact should also be considered forward-looking statements. Such forward-looking statements are based on current expectations, assumptions, estimates and projections about the Company’s business and the Company’s industry, and are not guarantees of the Company’s future performance. These statements are subject to a number of known and unknown risks, uncertainties and other factors, many of which are beyond the Company’s ability to control or predict, which may cause actual events to be materially different from those expressed or implied herein. The Company has provided additional information in its Annual Report on Form 10-K filed with the Securities and Exchange Commission (the “SEC”) for the fiscal year ended December 31, 2020 and subsequent filings with the SEC. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date the statement was made and are expressly qualified in their entirety by the cautionary statements set forth herein and in our other filings with the SEC. We undertake no obligation to update or revise any forward- looking statements contained in this release, whether as a result of new information, future events or otherwise, except as required by applicable law. About ModivCare ModivCare Inc. (“ModivCare”) (Nasdaq: MODV) is a technology-enabled healthcare services company that provides a suite of integrated supportive care solutions for public and private payors and their patients. Our value-based solutions address the social determinants of health (SDoH), enable greater access to care, reduce costs, and improve outcomes. We are a leading provider of non-emergency medical transportation (NEMT), personal and home care, and nutritional meal delivery. ModivCare also holds a minority equity interest in CCHN Group Holdings, Inc. and its subsidiaries (“Matrix Medical Network”), which partners with leading health plans and providers nationally, delivering a broad array of assessment and care management services to individuals that improve health outcomes and health plan financial performance. To learn more about ModivCare, please visit www.modivcare.com.

If you have a loved one who has been diagnosed with Alzheimer’s, it can be scary and stressful. The fear of the unknown can be intimidating, but now could also be the best time to make the most of this time together! Consider these next steps to provide support: Start the conversation: Allow them time to process and feelRemind them the importance of their role ie Grandmother/father, parent, etc.Validate any emotions that ariseEncourage them to speak with someone they trust and can confide in Create a safe environment: Assess the level of supervision neededWatch for sundowning and wanderingConsider adult daycare resourcesAdd photos of people they will see often with their names in their homeEvaluate options for supportive technology, including door alarms, medication reminders, etc. Leverage memory loss techniques: Use repetition when necessaryTell them who you are if they don’t seem to knowReduce extra noiseGive very clear directions: the red door on your left instead of, that doorUse specific names instead of “he” or “she Caring-For-AlzheimersDownload Coping with an Alzheimer’s Diagnosis

Being diagnosed with Alzheimer’s Disease can be scary and unpredictable. If you or someone you know has been diagnosed, it is important to prioritize how you use this time. Here are some suggestions: Have important discussions with your doctor: How your diagnoses was determinedHow the disease will progress and expectationsAvailable treatmentsInteractions with other medications Any side effects that you should be looking forCare planning in the futureAre they familiar with this disease? If not, is there anexpert you can be referred to? Build your support team: Talk to a trusted friend or counselor to talk through any emotions or fears you may be havingConsider building out health directivesTalk to legal advisors about important decisions you should make nowJoin a support group for people who know what you’re going through Get involved in meaningful activities: Continue to do activities you love and bring you joyKeep your mind active whether it puzzles or learning a new languageTravel to a place you’ve always wanted to visitFind a purpose (seeing friends/family more, participating in activities, travel)Try writing down memories you and your family can look back on Coping With AlzheimersDownload How to Care for Someone with Alzheimer’s

Lifestyle and overall health are big drivers in aging well, and you can always make changes to improve your experience! Check out these six things you can start doing today for healthy aging: Healthy Eating + Hydration Eating a fresh, healthy diet while limiting processed food and staying hydrated are essential for your health and disease prevention. Healthy foods and hydration not only improve your health, but can also improve your mood and energy levels. Sleep People who are 65+ you need between 7-8 hours of sleep. If you’re not getting quality sleep this could affect your mood, memory, weight, immunity heart disease or even shorten your life expectancy. If you nap, do so before pm, exercise early and start a bedtime routine to wind down and limit screen time 30 minutes before bed. Exercise Regular exercise and stretching can improve your balance and keep your body strong and limber which can help prevent falls by 21%. You don’t have to run a marathon to see the benefits. A couple days of exercise per week can also benefit people with heart disease, help brain health, boost your mood, arthritis, diabetes and chronic conditions. Preventative Care There are many preventative screenings that can help you live longer so that you can focus on enjoying life. The good news is, Medicare covers preventive screenings in full! We broke down a few key screenings here:https://vricares.com/preventative-screenings-by-age-gender/ Social Relationships Loneliness can have a devastating effect on your mental health as well as your physical health. Keep connected with neighbors, engage in the community with volunteer work or community centers, use technology to keep in contact or play games. Support System Your support system should include loved ones and tools to make it easier to maintain your health, like emergency response systems. Learn more about VRI’s connected solutions here: https://vricares.com/how-it-works-signal/ 6Tips_AgingDownload

Strokes are the No. 2 cause of death worldwide and the leading cause of disability. Getting someone to the hospital within three hours of symptoms gives them the best chance for treatment and recovery, so it is important to know the warning signs. Just remember to FAST: Face Dropping When you smile, does one side of your face drop? Arm Weakness Try lifting both arms, does one drift downward? Slurred Speech Recite a simple phrase, does the speech sound different that it normally does? Time to Call 9-1-1 If you’re seeing these signs, it’s time to call 9-1-1 *Visit here for tips to communicate with someone suffering from Aphasia: https://vricares.com/communication-tips-for-aphasia/ Strokes-TipSheetDownload

If you are a caregiver, you know providing support can be both rewarding and exhausting. Caring for people can cause compassion fatigue by creating stress and trauma. It is important to know the signs of building compassion fatigue and steps you can take to combat it. Signs of Compassion Fatigue: Loss of empathy Feelings of burnout and numbnessHeadaches, nausea or dizziness Difficulty concentrating or making decisionsFeeling detached or self-isolation Self-blame or dwelling on thoughtsIncrease, anger, irritability, sadness or anxiety Tips to Combat Compassion Fatigue: Try to get some exercise or walk each day Schedule out breaksStay connected with friends or loved ones Talk to a therapist or join a support groupMake sleep a priority Continue doing activities you enjoy Learn More: Here are 2 great resources you can visit for more resources if you’re feeling compassion fatigue and need some guidance:http://www.compassionfatigue.org/http://www.healthycaregiving.com/ CombattingCompassionFatigueDownload

With the hot, summer months upon us, it is important to not only stay cool, but also stay hydrated and about 20% should come from your food alone! Staying hydrated helps rid your body of waste, helps regulate body temp, lubricates joints, and protects tissue. Here is a quick guide to help you stay hydrated and avoid dehydrating foods and drinks. Hydrating: Drinks – Water, milk, fruit infused water, sportsdrinks with electrolytes, 100% fruit juice(low sugar), coconut water, caffeine-freetea, milk alternatives (soy, coconut,almond). Foods – Watermelon, spinach, tomatoes,strawberries, bell peppers, radishes,pineapple, cucumber, grapefruit, iceberglettuce. Dehydrating: Drinks – Avoid sugary or caffeinated drinks such asalcohol, coffee, teas, soda, hot cocoa,lemonade, sweet tea, energy drinks,flavored milk, smoothies (excess sugar). Foods – Avoid salty, processed foods like,dehydrated meats, breads, pancakes,waffles, canned foods, soy sauce, highprotein meats, fast food. Hydration-Tip-SheetDownload

5 Tips on Discussing Decisions with Family Caregiving is a huge task alone, and coordinating those efforts with other loved ones and family members can be complicated. Here are 5 tips to try to help you navigate these types of meetings to help them be less stressful and more productive: ATTENDANCE CALL! Family can mean a different thing for each person, but this meetingshould include everyone who would be part of the Caregiver teamand the decision making. This could also change based on the topici.e., if the topic is finances, this may only include immediate family.Agree ahead of time with the group who should be involved ininfluencing which topic. PREPPING YOUR COMMUNICATION Before your meeting, prepare an agenda and distribute it to all whowill be attending the meeting so that everyone can gather theirthoughts prior to the discussion. You can also make thecommunication more convenient for all involved by offering flexiblemeeting options, like video calls, conference calls, or meetingrecordings. MEETING SUCCESS Host meetings in a safe, neutral place for the entire group. Thisallows each participant to contribute easier and feel involved in thecare coordination planning. FAMILY DYNAMICS + CHALLENGES Family dynamics can be complicated. Remind all participants of thegoal of the meeting, refrain from bringing up off-topic subjectmatters, and include a neutral mediator as necessary. WRAPPING UP Make sure everyone is aligned before you finish the meeting byreviewing decisions, action items, owners, and deadlines. Then, sendout a recap to the group so everyone can reference the same list. FamilyDecisionTipsDownload

There are many preventative screenings that can help you live longer so that you can focus on enjoying life. The good news is, Medicare covers all costs of screenings that it considers preventative! We broke down a few gender specific screenings in a quick guide for you to download. PreventiveScreenings_VRI-1Download

While people of all ages can fall victim to scams, seniors are often targeted and lose more than $3 billion per year in fraudulent scams. Watch and listen for these red flags to help protect yourself and loved ones: WIRE TRANSFERS Wire transfer requests are often made as funds are instant and harder to pull back. If a wire transfer is being requested, ask yourself: -Do I know the recipient? -Am I confident I owe the money? -Should I run this by someone else? DEMANDS FOR SECRECY Scammers will often pressure you by creating fear and demanding you keep the transaction a secret from your loved ones. While they may try to persuade you that it is for your benefit, there is no reason that an official agency would tell you not to share information with your support team. GIFT CARD PURCHASES Fraudulent requests often include gift cards as they are harder to trace or recover than funds that are transferred or wired. If someone is requesting several, high dollar gift cards, stop! Legitimate companies will never request gift cards as payment. HIGH PRESSURE CONVERSATIONS Scams usually include a sense of urgency to prevent you from talking to your support team. If someone is demanding funds immediately, pause, talk to your support team, and ensure the request is legitimate. TOO-GOOD-TO-BE-TRUE OFFERS If an offer is too good to be true, it is probably is just that. If someone is offering to overpay for something if you wire them a portion back, if they promise an exceptionally high return on your investment, etc. – talk to someone you trust to see if they think it might be a scam! Real companies will not ask for payment to give you a prize. GOVERNMENT AGENCIES + UTILITY COMPANIES Someone calling posing as person collecting for the IRS, social security, the bank, or utilities companies. If you get a call requesting money from one of these institutions tell them you can call them back. Proceed to call the company with it’s public phone number and ask them if they have called requesting money. FAMILY OR ROMANTIC IMPOSTERS Is a family member or loved one acting out of character? Some scammers will pose as loved ones or romantic interests with claims that they urgently need money for visas, medical emergencies, or to visit. When loved ones act out of character, ask other loved ones if their story is accurate before sending funds. COMPUTER TECH SUPPORT Your computer will not send you a pop up ad with a support number to call. However, these ads can appear. Often, they will be directed to someone who requires money for a fix that you did not need in the first place. Do not call or click these links. People lose an average of $500 per “support call”. 8Flags_Fraud-1Download

The Need. VRI partnered with a National Health Plan to help address their challenge of driving memberaction to close gaps following their standard population-wide outreach. VRI’s Approach. VRI developed a comprehensive outreach program using our E3 dynamic messaging solution.Leveraging VRI’s Care Center, a team trained in creating meaningful interactions, and the power of connected technology, VRI sought to drive regular engagement, deliver population-wide education and member specific messaging, and empower gap closure behavior over afour month period. The Results. Following the four month period, VRI demonstrated the ability to connect, deliver messagingat a high rate, and significantly impact member behavior vs. a control group. Action: 36% more members took gap-closing actionsGaps: 40% more gaps were closedColorectal: 80% more colorectal exam gaps were closedBreast Cancer: 56% more breast cancer screening gaps were closed Summary. Gaps in care represent opportunities for members to receive important care, but driving action can be challenging. Through our partnership with a National Health Plan, VRI demonstrated ourability to successfully engage members, providing important education, and ultimately empowersignificantly more action by members. Download the Study Fill out the form below for a download of VRI’s Gap Closure -Screenings study. Name* First Last Email* CompanyTitle

NEW YORK – March 22, 2021 – MobileHelp®, a leader in mobile Personal Emergency Response Systems (mPERS) and healthcare technology, and VRI®, a leader in remote monitoring and client engagement solutions, today shared the Medical Alert Monitoring Association’s (MAMA) webinar on “Executing the 4G Transition,” designed to help businesses as they navigate the upcoming network migration. Presented in a panel-style discussion featuring Rob Flippo, CEO of MobileHelp, and Jason Anderson, CEO of VRI, and moderated by MAMA President Daniel Oppenheim, CEO, Affiliated Monitoring, the webinar provided insights and industry information to prepare for a 4G future. The actionable tips, real-world advice, and boots-on-the-ground perspectives from Mr. Flippo and Mr. Anderson included the following:  What the 3G sunset means for businesses;What to expect from the major network carriers;Best practices for a smooth network transition process; andStrategies and options for uninterrupted connectivity. “Our extensive experience through the process of multiple network migrations – from 2G to 3G and now 3G to 4G – has given us a framework for success that we wanted to share with industry executives who are planning now to navigate this challenge,” said Mr. Flippo. “Jason and I combined our collective experience to create the substance for this webinar, with real-life examples and tips for a seamless transition to ensure devices remain connected.” “VRI is proud to share what we have learned from our proactive approach to the 3G to 4G transition so leaders throughout the industry can mitigate the risk to vulnerable populations,” said Mr. Anderson. ### About MobileHelp: MobileHelp is a leading provider of mobile Personal Emergency Response Systems (mPERS) and health management solutions. MobileHelp mPERS devices are integrated with nationwide wireless voice, data and GPS technology to provide real-time medical alert monitoring services and expedited personal emergency assistance. In addition, MobileHelp offers proactive health management services through its healthcare division, Clear Arch Health. For more information about MobileHelp, please call 1-800-989-9863 or visit the company website at www.MobileHelp.com.  About VRI: VRI is an industry leading provider of remote monitoring solutions with a comprehensive suite of connected technologies, including emergency response systems, vitals monitoring devices, and medication management units. VRI partners with health plans and care partners to drive positive outcomes, including the reduction of health plan costs, closure of gaps in care, improvement of health plan quality initiatives, and more through a high touch engagement model. For more information, visit https://vricares.com/

The Need. VRI partnered with a National Health Plan to help address their challenge of driving member action to close gaps following their standard population-wide outreach. VRI’s Approach. VRI developed a comprehensive outreach program using our E3 dynamic messaging solution. Leveraging VRI’s Care Center, a team trained in creating meaningful interactions, and the power of personal emergency response system (PERS) connection, VRI sought to drive regular engagement, deliver population-wide education and member specific messaging, and empower gap closure behavior over a four month period. The Results. Following the four month period, VRI demonstrated the ability to connect, deliver messaging at a high rate, and significantly impact member behavior. Message Delivery: 85% of all messages corresponding to open gaps delivered to membersLikelihood to Act: Members who received gap messaging were 3x more likely to close gapsGap Action: Members who received gap messaging closed 5x more gaps than those who did notGap Closure: 41% of gaps were closed by members that they received messaging for Summary. Gaps in care represent opportunities for members to receive important care, but driving action can be challenging. Through our partnership with a National Health Plan, VRI demonstrated the ability to partner to overcome key challenges regarding open gaps by successfully engaging with members, providing important education, and empowering action by members. Download the Study Fill out the form below for a download of VRI’s Gap Closure study. Name* First Last Email* CompanyTitle

THE NEED. VRI partnered with a National Health Plan to help the Medicaid population with multiple diagnoses including diabetes, heart failure, and hypertension. The main objective was to reduce readmissions through disease management. VRI’S APPROACH. VRI customized a comprehensive program based on the provider’s protocols and goals of reducing admissions and readmissions through disease management. VRI managed all vitals monitoring including a vitals trained stage triage to increase engagement and education while scaling our efforts for early vitals checks. Daily engagement and education were completely customized based on the individual conditions of the members and we provided quick escalation to providers as needed. THE RESULTS. The results were amazing. We had a 3:1 ROI, reduced admissions by over half and reduced diabetes related readmissions by two thirds! SUMMARY. The data and results from this program proved to provide a huge impact. With a ROI of 3:1 in the programs first year, 58% reduction in admission and 64% reduction in diabetes readmissions, this program showed just how valuable VRI’s engaging program’s work truly was. When members are being heard and educated, they are then able to be empowered to take their health seriously and, in turn, helping to drive amazing outcomes for health plans. Download the Study Fill out the form below for a download of VRI’s Comorbidities study. Name* First Last Email* CompanyTitle

THE NEED. There is a growing need for asthma compliance, particularly for those 18 years and younger. We partnered with a National Health Plan with the goal of increasing medication compliance and reduce costs in managed Medicaid population with Asthma. VRI’s APPROACH. VRI developed an extensive program for daily monitoring of controller and rescue medication usage using connected sensors. We combined that with a 24×7 nurse triage for those out of compliance to oversee, assist and educate members on their medication regimen. With 24×7 vitals monitoring, this meant we were able to monitor, sense and remind those out of compliance before it became an emergency. THE RESULTS. The results exceeded our expectations. We had a huge improvement with rescue inhaler use and an even larger jump in well controlled asthma over the program’s duration. SUMMARY. The dramatic results of this program and study proved to have an enormous impact. With an 69% improvement in rescue inhaler use by day 90 and 84% of members being well controlled over the program duration, this not only cut the costs of the National Health Plan by keeping members out of the hospital, but it also saved lives by lowering Emergency Department visits. By providing 24×7 care and increasing engagement, members felt more empowered to comply and manage their health on their own, thus driving great outcomes for the health plan. Download the Study Fill out the form below for a download of VRI’s Asthma study. Name* First Last Email* CompanyTitle

THE NEED. VRI partnered with a National Health Plan to help address their challenge of hospitalizations for members with heart conditions by implementing a program that engages clients in improving their condition, mitigates the risk for hospitalization, and reduced overall spend. VRI’S APPROACH. VRI developed a comprehensive vitals monitoring program to engage members in daily health management and early escalation with providers for identified risks. As a part of that program, VRI managed all operational logistics for vitals monitoring enrollment, education, and engagement to scale our efforts for early vitals checks. This included a vitals trained staff triage to manage our daily engagement and readings, as well as member education based on their individual conditions. We provided daily engagement and readings with quick escalation to providers as needed. THE RESULTS. The results and data were dramatic with hospital admissions down by over half and down a 1/3 in Emergency Department Visits. VRI not only increased the positive perception of the plan, but got almost a perfect score on program satisfaction. SUMMARY. The overall results to this program and study demonstrated timely and meaningful impact. With hospital admissions down by 55%, and Emergency Department visits down 32%, VRI not only significantly decreased costs to the National Health Plan but also increased member retention and satisfaction. This approach proved to not only save lives and educate members but also drive positive outcomes for the health plan. Download the Study Fill out the form below for a download of VRI’s Heart Failure study. Name* First Last Email* CompanyTitle

In over 2 million annual interactions, VRI has learned that there is more to the story than what claims data can tell you about a member. What happens in between incidents matters, and that is why VRI developed E3: Engage, Educate, and Empower, our solution to solve healthcare’s biggest challenges. What We Know Our team provides meaningful technology to members, world-class service to create trust, and delivers dynamic messaging to drive positive outcomes. Through this approach, VRI delivers start to finish service programs that help health plans meet and exceed key goals. In a program designed to impact gap closure, quality scores, and member satisfaction, VRI was able to deliver: The Results Education Engagement 82% of all members received at least one education message Dynamic Messages 60% of all member specific gap messages were delivered to participates Super Users 34% of all members engaged in every month of the program Increased Satisfaction 40+ NPS increase over the health plan baseline Download the Study Fill out the form below for a download of VRI’s Engagement study. Name* First Last Email* CompanyTitle

Nearly 200,000 people are injured in their bathrooms annually, and one of activities most likely to cause injury is getting in and out of the bathtub. Seniors are often at the highest risk for bathroom injuries, but these tips can help reduce risks. Prevent falls with these 4 tips:1. Place no-slip strips or mats in the bottom of your shower.2. Install safety handles in the tub or shower and by the toilet to make getting up and down easier.3. Keep a no-slip rug or bathmat beside the bathtub or shower to avoid falls.4. Vision issues increase your fall risk, so make sure you have bright lighting that’s easy to reach. In addition to preventing falls, it is important to have support quickly when you need it. Consider resources, like VRI’s water resistant emergency response pendants, to connect you to assistance at the press of a button. 4 Tips for Bath Safety PDFDownload

Conditions in the places where people live, learn, work, and play that affect a wide range of health and quality-of life-risks and outcomes are social determinants of health (SDoH). Understanding the likelihood of negative SDoH factors may impact the approach to which individuals, providers, and health plans approach care, which is why VRI has invested in a deeper understanding of these factors with our members and partners. With a mission to provide remote patient monitoring to save lives and preserve independence for people in need and the caregivers who support them, VRI is leveraging our SDoH data analysis to drive further towards our goal.In our ongoing studies across several months and thousands of members, VRI examined the prevalence of unmet social needs within a representative Medicare PERS population. In speaking with nearly 3,500 unique individuals, we found that 21% had an unmet social need, but determining the likelihood of an existing need or the type of need was correlated to several factors.Chronic ConditionsAs decades of research have found, there is a significant correlation between SDoH factors and chronic conditions. In our own study, VRI found that that clients who have greater than 1 chronic disease are 30% more likely to also have an unmet SDOH need. Clients with greater than 2 chronic diseases are 33% more likely to have an unmet SDOH need.AgeIn our study, age was correlated to several SDoH needs, but it was often the younger group who needed resources. Clients with unmet food needs were, on average, 6 years younger than clients who were secure in their access to food. Clients who lack transportation were, on average, 2 years younger than those who have consistent access to transportation. Conversely, clients who have trouble accessing medical care were, on average, 3 years older than clients who are secure in their access to medical care.Risk ScoreFinally, VRI used our study to examine and refine our propriety risk score. This scoring system is based on our experience with engagement over time, and it is used as a concise indicator of potential need for health plans and case management team partners. In our research, VRI found that the VRI risk score correlates not only with the number of unmet social needs a client identifies but that a higher risk score correlates with an increase likelihood of unmet needs. A client with a VRI Risk Score greater than 1 is 36% more likely to have an unmet SDoH need than clients with the minimum risk score. Clients with a VRI Risk Score greater than 2 are 215% more likely to identify as having an unmet SDOH need. Download the Study Fill out the form below for a download of VRI’s SDoH study. Name* First Last Email* CompanyTitle

If you haven’t heard by now, social isolation is taking it’s toll on not only the elderly, but people of all ages. There is a higher rate of anxiety and depression now more than ever. We have complied a list of fun things we can all do to stay connected and wanted to share some ideas with you. DRIVE-IN MOVIES You may have seen these starting to pop up again during COVID so do a quick google search to see if there is one close to you! We’ve also been seeing people projecting movies onto a building wall and gathering at a safe distance. Don’t forget the candy! DIGITAL DINNER Agree on a set dinner time and invite your friends or family to eat with you. This can be a great time to catch up especially with those who live alone. WEEKLY GAME NIGHT Everyone agree on a game and go around playing via Zoom! BOOK CLUB Keep your mind sharp! Meet every week online to discuss a book of choice. WINE TASTING Everyone orders the same bottles of wine and have one person lead the tasting. Don’t drink? Try different brands of Root Beer! STAY FIT Connect your fitness tracker of choice and challenge some friends to a step or fitness competition TRIVIA NIGHT One person leads the questions and everyone writes down their answers. Need a cash prize? Say hello to our friend, Venmo! Download

Did you know that nearly 37 million Americans live with a chronic lung disease like asthma and COPD, emphysema and chronic bronchitis? That is why it is so important to stay active, breath deep, toss those cigarettes and remember to laugh! We’ve all heard that laughter is the best medicine and in lung health, it’s true! Laughter helps to get rid of stale air so that more oxygen can enter. Not only that, but, it release peptides that lower stress and help with pain management. At VRI, we’re here to help, even if that help is to tell you a funny joke. Toss the cigarettes: Over time cigarette smoke destroys lung tissue and may trigger changes that grow into cancer. If you smoke, it’s never too late to benefit from quitting. Minimize exposure to pollution: Secondhand smoke, chemicals in the home and workplace, and radon all can cause or worsen lung disease. Make your home and car smoke free. Test your home for radon. Avoid exercising outdoors on bad air days. Stay Active: Aerobic exercise provides the best workout for your lungs. The more you exercise, the more efficient your lungs become. Creating strong, healthy lungs through exercise helps you to better resist aging and disease. Even if you do develop lung disease down the road, exercise helps to slow the progression and keeps you active longer.Breathe deep into your diaphragm: Deep breathing helps clear the lungs and creates a full oxygen exchange. Breathing exercises can make your lungs more efficient. As you inhale count 1-2-3-4. Then as you exhale, count 1-2-3-4-5-6-7-8. Shallow breaths come from the chest, and deeper breaths come from the belly, where your diaphragm sits. Be aware of your belly rising and falling as you practice. When you do these exercises, you may also find you feel less stressed and more relaxed.Prevent infections: A cold or other respiratory infection can sometimes become very serious. Wash your hands often with soap and water. Avoids crowds during the cold and flu season and remember to get your flu vaccine every year!Sit up tall: Since the lungs are soft structures, they only take up the room that you make for them. Lean back slightly in a stable chair, lift your chest and open the front of your body as you breathe deeply.Stay hydrated: Getting enough water is as important for the lungs as it is for the rest of the body. Staying well hydrated helps keep the mucosal linings in the lungs thin. This thinner lining helps the lungs function better.Laugh!: Laughter helps to get rid of stale air so that more oxygen can enter. Not only that, but, it release peptides that lower stress and help with pain management. Download VRI’s Repiratory Care Tips Here

As we welcome the warmer weather of summer, it is important to make sure you are taking extra precautions to avoid the downsides of increased temperatures. Establish good air. Whether you enjoy some air-conditioning, use your ceiling fans, or open windows to allow for air circulation, make sure your home has good air flow to keep you cool. Minimize the sun. Heat from the sun can increase quickly. Use your shades to block light into your home during the day, and minimize the amount of time you need to be outside when the sun is out. Drink plenty of water. Staying hydrated is always important, and it is an essential component to staying cool. Make sure to drink plenty of fluids throughout the day. Stay active safely. Continuing to stay active is important – but do it in a safe way! Take part in indoor, air-conditioned activities, keep activities to the coolest parts of the day, or try our local pools to stay fit and cool. Watch for warning signs. Heat exhaustion signs include fatigue, dizziness, nausea, and headaches. If you begin to see these signs, get help! Contact a friend, neighbor, or press your personal emergency response button to connect to VRI so that you can get help. Download VRI’s tip guide here.

No one wants to relinquish their independence. As we age, the challenges to maintain it do as well. Luckily, there are a few things we can do to help preserve our independence: Staying fit.  Exercise can help improve balance, keep your bones strong, and prevent many health conditions that could compromise your independence. Ask your physician what activities might be right for you to stay fit and active. Staying balanced.  Falls can be detrimental to health and confidence when it comes to independence. Working on building your balance can help prevent falls form happening. Talk to a physical therapist about activities you can do to help build your balance. Removing hazards.  Many homes have several fall hazards that are easily removed. Consider evaluating your space and removing items like throw rugs, loose carpets, clutter, and cords to prevent falls. Staying engaged.  Independence is more enjoyable when you engage with people you care about. This can not only keep you sharp as a tack, but it can enhance your happiness. Whether it is a regular volunteer opportunity or visits with friends and family, keep up the conversations. Asking for help. Independence can change over time, and that’s ok! Sometimes, preserving independence means asking for help. Build out your support network with friends, family, and even organizations like VRI who provide emergency support and reminder calls to help keep you independent. Download VRI’s Tip Sheet here.

You have enjoyed your home for years, and you want to stay in it. However, what you need from it changes. Some simple modifications can help make you house better supportive of your continued independence as you age: 1. Light it up. Great lighting can help prevent falls by helping you see where you are going. Look through your home and check to see if there are areas that could use better lighting. 2. Add support. Getting up from a seated position can be tough. Consider adding support bars in bathrooms, next to seats, and next to your bed to make it easier. 3. Remove hazards. Falls can be detrimental to your health and confidence in your home. Look for ways to prevent them by removing hazards like rugs, cords, and clutter. 4. Step less. Having at least one no-step entry into the home can reduce fall risk as you go in and out of the house. Small ramps can easily be added to remove steps into your home. 5. Consolidate rooms. Reduce the amount of times you need to go up and down stairs by consolidating your highest use areas onto the first floor of your home. 6. Add resources. From electric stair lifts to emergency buttons, like those provided by VRI, adding resources to your home can make moving around easier and connect you to help when you need it. Download VRI’s Tip Sheet here.

There is a plethora of resources available to support seniors stay independent, but it can be difficult to know where to start for your own support or that of a loved one. If you are beginning to think through ways to stay safely independent, here are a few organizations to consider looking into: Area Agencies on Aging While all AAAs offer five core services under the Older Americans Act (nutrition, caregivers, health and wellness, elder rights and supportive services), the average AAA offers more than a dozen additional services, including insurance counseling, case management and Senior Medicare Patrol. Contact:n4a.org202.872.0888 Meals on Wheels Meals on Wheels America is the leadership organization supporting the more than 5,000 community-based programs across the country that are dedicated to addressing senior isolation and hunger. This network serves virtually every community in America and, along with more than two million staff and volunteers, delivers the nutritious meals, friendly visits and safety checks that enable America’s seniors to live nourished lives with independence and dignity. Contact:mealsonwheelsameria.org/find-meals National Council on Aging Benefits NCOA is a respected national leader and trusted partner to help people aged 60+ meet the challenges of aging. They partner with nonprofit organizations, government, and business to provide innovative community programs and services, online help, and advocacy. Contact:benefitscheckup.org PACE Association PACE was created as a way to provide you, your family, caregivers, and professional health care providers the flexibility to meet your health care needs and to help you continue living in the community. Care includes medical resources, personal care, rehabilitation, social interactions, medications, and transportation. Contact:pace4you.org1-800-MEDICARE VRI Emergency response devices can help provided an extra layer of support, reducing the need for moves to assisted living communities. Our services may be available through many of the above listed organizations. Additionally, those who do not qualify may coordinate support directly through VRI. Contact:vricares.com800.860.4230 Download our tips guide here.

When your loved ones depend on you, it can be a lot of pressure. However, there are a few best practices to providing support that can help you to be a great resource. 1. Practice Patience Your loved one needs your caregiving because daily tasks have become more challenging. This is a difficult point in life, and their frustrations may show. Practice patience while they work to maintain their independence by taking a deep breath and counting to five slowly before responding when you become impatient. 2. Reliability Rocks For many people who are beginning to need extra support, the process can be stressful. Having reliable resources is important to relieving that stress. Make it easier for your loved ones by clearly communicating when you will be there next. Try posting a calendar in a visible spot with days that you will be visiting clearly marked. 3. Feel Flexible Caregiving is often evolving. What your loved one needs today may be different tomorrow, so it is important to be flexible. Try building out your own support network and asking for help when you need to adjust your plans to support your loved one. 4. Share Support You do not have to bear the burden of providing support by yourself! Whether it is leaning on other caregivers, establishing in-home support, or setting up a network with organizations like VRI to provide emergency response devices or Companion Calls, you do not have to tackle care all by yourself. Download our tips guide here.

Caregiving is a big job. As we age, building a support network does not have to mean leaning on one or two people. Instead, we can build out a network to help stay safe and preserve our independence. 1. Connect with neighbors. It takes a village, and your village is a great place to start. As you think of your support network, connect with neighbors on a regular basis who can help support you when you need it. 2. Engage in the community. Your community is a great place to give back, get involved, and build support. Whether it is volunteering at a hospital or local school, connecting with these organizations can also help you build a network of people who are as invested in you as you are in them. 3. Use technology You don’t always have to connect to your support network in person – you can build a network all over the work with technology! Whether it is a Zoom call, FaceTime chat, or using an emergency button like VRI’s Mobile and in-home solutions, support can be available anywhere. Download VRI’s quick tips here.

Social isolation is a key concern as loved ones age – and helping them stay engaged and active is key to their happiness and yours. Knowing where to start can be challenging, though. We’ve found that there are a few steps you can take to create a plan. 1. Find a volunteer opportunity. Organizations like the United Way and RSVP help match individuals with opportunities to volunteer in their community. These activities can drive purpose, connection, and passion – all while helping others! 2. Go virtual. Technology is helping make connections easier than ever. Using tools like the Amazon Echo Show or Zoom calls can connect seniors to loved ones with voice commands or easy interfaces. 3. Add resources in the home. Some home care organizations can provide services well beyond skilled care, including companion visits. Also, tools like personal emergency response systems are not just for emergencies – some organizations, like VRI, encourage members to press their buttons even when they just want someone to talk with. Download VRI’s quick tips guide here.

As loved ones age, caregivers are often challenged with considering how to help support their desire to stay in their homes safely. While there are many factors to consider, there are a few key actions that can be taken to help seniors stay in their home. 1. Create a safe environment Reducing risks for falls and installing support is an important step to adapting a home to support aging seniors. Consider removing fall hazards like rugs, improving lighting, and installing support rails in places like bathrooms. 2. Consider in-home support The day-to-day support doesn’t have to fall on one person. Consider expanding the support team for your loved one by coordinating weekly or daily support to ensure they are safe, taken care of, and fully supported. 3. Manage medications Proper medication adherence is essential to ensure a loved one’s health, but normal adherence is only around 50%. Help improve the efficacy of medications by managing use with tools like VRI’s medication management dispenser or our Companion Call support. 4. Leverage technology Many new technologies can make it easier to support your loved one from wherever you are located. Consider tools like video doorbells, video conference boxes, and emergency response buttons, like VRI’s in-home or mobile devices. Download a copy of our tips here.

Sticking to a medication regimen can be challenging. In fact, it is estimated that adherence to medications is only around 50%. However, adhering to prescriptions can reduce risk, help us stay healthier, and improve the efficacy or our medications. Check out these 6 tips for ways you can make sure you are taking your regular medications: 1. Combine it with a daily task Whether it is making your coffee or brushing your teeth, there are usually a few tasks that we each do around the same time each day. Add taking your medication in with the task to help stay on track. 2. Create a self-care ritual and connect it Whether it is reading the paper, talking a walk around the block, or enjoying a cup of hot tea, make time to do the things you enjoy each day. Then, combine your self-care ritual with taking your medication so that you connect the two acts together each day. 3. Set an alarm Need to take your medication at a regular time each day? Try a recurring alarm! The timed reminders will help prompt you to take your medication at the right time each day. 4. Keep it visible We are less likely to act on the things we don’t see. Keep your medications in a visible spot as a reminder to take them. 5. Use technology Technology, like VRI’s medication management solutions, can help you stay on track! With options to keep up with even the most complication medication plans, including dispensing medications up to 4X/day, these tools can be your pillbox and alarm reminder in one! Even better? These solutions can be combined with monitoring to add extra support and accountability. 6. Set up calls Whether it is a loved one or VRI’s Companion Call support, having someone check in to remind you to take your medications regularly will help keep things on track. Download a copy of our quick tips guide here.

With increased vulnerability, the aging population faces unique challenges for facing COVID-19. However, there are a few things that can be done to help navigate this time successfully. 1. Limit needs to leave the home Public places can be a place of risk as it presents exposure to others who may be asymptomatic carriers. By reducing the need to leave home, you can also reduce your risk. Try services like grocery delivery, mail order medications, and online banking to limit the need to leave the house. 2. Ensure best practices Whether in or out of the home, there are best practices that we can each follow to limit our risk. Make sure you are practicing proper handwashing techniques, disinfecting high touch surfaces regularly, avoiding touching your face, and wearing a face mask in public. 3. Monitor for symptoms Establishing a network to monitor your symptoms can help ensure you receive care as needed. Work with a loved one to check in on you daily or establish Companion Calls with VRI for regular check ins. 4. Set up tools to overcome social isolation While staying at home reduces your risk of exposure to COVID-19, it can also be isolating. Keep yourself connected by setting up regular calls with your loved ones and consider personal emergency responses systems to connect you to support 24/7. Download our quick guide here.

1 in 3 people over the age of 65 fall each year, but there are 7 simple steps that you can take to prevent falls in risk in your home. 1. Keep It Lit Ensure well traveled areas, like entry ways and hallways, are well-litPosition switches in accessible areasUse motion, clap, or timed lights for evening hours 2. Remove Hazards Secure loose rugs to the floor or remove themInstall ramps and grab bars where appropriateAdd non-skid strips Wear slip-resistant shoes, slippers, or grip-socksMinimize clutter 3. Renovate Restrooms Add grab bars near the toilet and in the showerUse non-slip mats and rugs in and outside of the tubInstall a zero-entry tubAdd a shower seatSwap for a tall toilet seat 4. Schedule Check-ins Add a regular time for a friend, family member, or caregiver to call, text, or visitKeep a schedule of visitors throughout the week 5. Wrangle Rover Keep pets in a designated areaAdd a bell to the collar of pets so you know when they are moving around 6. Add Accessibility Move items stored on high shelves to lower positionsArrange regularly used belongings in a central areaRearrange furniture to keep clear pathways 7. Add Technology Wear an emergency button to connect you to help when you need itInstall smart home assistantsUse fall-detection to alert someone if you are unable Click here to download a copy of our cheat sheet for yourself.

FRANKLIN, OH – VRI announced today that it has expanded its unique employee benefits package to include student loan repayment, a new program designed to help employees conquer their student debt faster. The company is partnering with Tuition.io, the leading platform for employee student loan contributions, to administer the program. The program is available starting today and is designed to help employees not only pay off their student debt, but also save for retirement at the same time. In order to be eligible for the student loan repayment benefit, employees must be participating in VRI’s 401(k) program, which the company matches up to 4 percent. Once an employee contributes to their 401(k), VRI will not only match the contribution but also pay $50 towards the employee’s student debt each month. This unique approach encourages employees to save for retirement and pay off one of their biggest financial burdens, providing much needed debt and stress relief . “VRI knows that taking care of our team members ensures that they can focus on the care of those we are entrusted to serve,” said Jason Anderson, CEO of VRI. “By tying our student loan repayment to participation in VRI’s 401(k) program, our team members are paying off their loans faster, preparing for retirement, and getting the additional benefit of VRI’s 401(k) match.” 73% of student loan borrowers report that they are putting off maximizing their retirement savings, saying they expect to begin or increase their contributions once their student loans are paid off. Among those who are not saving for retirement, 26% point to the need to pay off student loan debt as the reason. “The financial burden of student loans is a major reason fewer employees are taking advantage of 401(k) programs despite a majority of companies offering the benefit,” said Scott Thompson, CEO at Tuition.io. “With nearly 1 in 5 Americans carrying student debt, VRI understands today’s workers are no longer looking for simple retirement benefits because financial obligations such as student loan debt take immediate precedent. By working with us to implement a student loan repayment program targeting their workforce’s specific financial priorities, VRI has joined a growing number of companies dedicated to their employees overall financial wellbeing.” In addition to their new student loan repayment benefit and access to low premiums for medical, dental, vision, and life coverage, VRI has developed a unique benefits package for their team members. Benefits include Uber transportation support, gym access, and Amazon Prime memberships – one of the only companies in the nation to offer this as a benefit. “We believe that benefits should take care of the whole person,” stated Anderson. “By offering benefits that help our team members be successful – whether it is ensuring they have a ride to work with Uber or giving them time back in their day with Amazon Prime – we believe that we are cultivating a culture of care that both our team members and clients benefit from.” That belief has proven true over the past year for VRI. VRI’s Net Promoter Score (NPS) from clients is an astounding 86, and their employee turnover has gone down more than 10% in the past year. About VRI For over 30 years, VRI has provided remote patient monitoring to save lives and preserve independence for people in need and the caregivers who support them. VRI leverages in-home technologies, such as emergency response systems, vitals monitoring devices, and medication management units, to reduce risk, identify trends, and drive solutions for individuals, partner agencies, and health plans. About Tuition.io Tuition.io is the leading benefits platform tackling employee student loan debt. Through its suite of education assistance benefits including student loan repayment, tuition assistance and a bevy of financial wellness tools, Tuition.io provides an impactful and meaningful solution for employers and employees. Tuition.io works with innovative companies across all industries including Carhartt, City of Memphis, Estée Lauder Companies, Hulu, Live Nation, Staples, Trilogy Health Services and more. For more information, visit www.tuition.io or follow us at @Tuitionio.

FRANKLIN, OH – VRI, a leading provider of medical monitoring services and FreeUS, a leading developer and provider of mobile personal emergency response systems (mPERS), today announced that they have partnered to provide mPERS solutions to VRI customers and to develop new solutions for the healthcare market.  Using FreeUS innovative technology, and VRI’s industry leading monitoring services, they will provide high value remote monitoring solutions including emergency response, fall detection, and activity monitoring.  The solutions will be available to existing VRI customers immediately, and to new customers within 60 days. “We are excited to partner with FreeUS to bring their high quality mPERS solutions to our customers.  We believe it will allow us to serve more clients with a broad range of solutions that address specific needs in terms of pricing, coverage, and features.  The team at FreeUS is aligned with our vision to provide high quality, innovative solutions that keep people safe and independent in their homes.” said Chris Hendriksen, CEO of VRI.  VRI’s monitoring services will be available to all FreeUS customers.  In addition, the companies are working to develop future solutions that capitalize on their combined skills in device development, healthcare and clinical expertise, and customer focused workflow.  “We are proud to partner with VRI, and look forward to working with them on new solutions.  They are a leader in the healthcare monitoring segment, and we are excited to build on the success of the FreeUS platform to create new solutions that serve our clients and partners.” said Brock Winzeler, GM of FreeUS. About VRI For more than 25 years, VRI has been helping our clients live safer, more confident and more independent lives. The secret of our success? Our people. Every one of us is 100% committed to getting our clients what they need — we never stop acting as their advocate, partner and supporter. We provide emergency response, fall detection, activity monitoring, medication management, vitals monitoring and care traffic control for over 160,000 clients in all 50 states. A single call is all our clients need to connect with our people — people who are genuinely eager to help in any situation, from emergencies to the everyday. About FreeUS Freeus is a leading wholesale provider of mobile personal emergency response systems (mPERS). We develop two-way voice mPERS that work both inside the home and away from home, offering peace of mind to seniors and their caregivers.  Using patented technology, Freeus aims to create a simple yet sophisticated experience for both the end user and our partners.  As one of the fastest-growing mPERS businesses in the US and a leading mobile PERS manufacturer, we work diligently with our partners to build and maintain lasting relationships.

Franklin, OH – VRI, a leading provider of medical monitoring services and Numerex Corp (NASDAQ: NMRX) a leading provider of Internet of Things (IoT) solutions, today announced that they have partnered to provide mobile emergency response systems to healthcare facilities and individuals.  Both VRI and Numerex will be offering Numerex’s mySHIELD mobile emergency response solution combined with the monitoring power of VRI’s 24×7 Care Center.  When mySHIELD users need help they simply press a button and a live care representative will speak with them via two-way voice communication.  The Care Center will triage the situation and help the client get the help they need.  If the client is connected with a healthcare facility, the Care Center can connect the client directly with the staff through their existing internal communication system.  If needed, the Care Center can use GPS tracking to locate the client and direct responders to the correct location. “We are excited to partner with Numerex to continue to help seniors and persons with disabilities feel safe and able to maintain their active lifestyle.  The ability to provide an innovative solution to healthcare facilities and to help keep people healthy, safe, and active is exciting” said Chris Hendriksen, CEO of VRI. The mySHIELD solution provides 24×7 protection and a broad coverage through the Verizon cellular network.  The device is wearable and easy to use.  Solutions are available individuals, independent care facilities and large systems of independent or skilled nursing facilities. “We are very pleased to have a win-win partnership with VRI”, added Kelly Gay, COO of Numerex.  “Our industry-leading solution combined with VRI’s first class service in the healthcare industry provides the best assurance that end users who need urgent help are being taken care of with the latest technology and infrastructure our industry has to offer.” ABOUT VRI For more than 25 years, VRI has been helping our clients live safer, more confident and more independent lives. The secret of our success? Our people. Every one of us is 100% committed to getting our clients what they need — we never stop acting as their advocate, partner and supporter. We provide emergency response, fall detection, activity monitoring, medication management, vitals monitoring and care traffic control for over 160,000 clients in all 50 states. A single call is all our clients need to connect with our people — people who are genuinely eager to help in any situation, from emergencies to the everyday. ABOUT NUMEREX Numerex Corp. (NASDAQ: NMRX) is a leading provider of enterprise solutions enabling the Internet of Things (IoT).  The Company’s solutions produce new revenue streams or create operating efficiencies for its customers.  Numerex provides its technology and services through its integrated platforms, which are generally sold on a subscription basis.  The Company offers a portfolio of managed end-to-end IoT solutions including smart devices, network connectivity and service applications capable of addressing the needs of a wide spectrum of vertical markets and industrial customers.  The Company’s mission is to empower enterprise operations with world-class, managed IoT solutions that are simple, innovative, scalable, and secure.  For additional information, please visit www.numerex.com/.

Vienna, VA, June 22, 2017—The Monitoring Association (TMA) is pleased to announce that VRI-The Care Center – Franklin, OH has renewed the prestigious “TMA Five Diamond Monitoring Center” designation. This designation is granted annually to monitoring centers that satisfy all of the requirements of the “five points of excellence”: Commitment to ongoing job-related education and testing by having 100% of its monitoring center operators certified using the TMA online training series on industry best practices.Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL. Commitment to raising the industry standards through TMA membership and participation in its activities. Commitment to reducing false dispatches. Commitment to the highest levels of customer service. The TMA Five Diamond designation means, in particular, that a monitoring company has demonstrated an exceptionally high degree of responsibility to their local community and their customers through the investment of time, money and commitment to quality operator training. Operators serve as the life-saving link between residential or business properties and the police, fire and emergency services in local areas. The TMA Monitoring Center Operator course covers virtually all phases of monitoring center communications with customers, police, fire and emergency services communications centers. In order to achieve the Five Diamond designation, each and every operator must not only pass the course, but demonstrate: Proficiency in alarm confirmation process, which helps reduce false alarms.Proficiency in communications with Public Service Answering Points, such as the Emergency 911 centers.Knowledge of electronic communications equipment, including, cellular, radio and internet communication systems.An understanding of the codes and standards of such organizations as Underwriters Laboratories, Factory Mutual, the National Fire Protection Association and others.Proficiency in the area of emergency preparedness under a wide scenario of possibilities. There are approximately 2,700 monitoring centers in the United States that communicate and interact with police, fire and emergency services agencies. Of this group, fewer than two hundred monitoring centers have achieved the Five Diamond designation, setting these companies apart. About The Monitoring Association The Monitoring Association (TMA), formerly the Central Station Alarm Association (CSAA), is an internationally-recognized non-profit trade association that represents professional monitoring companies, including those listed by a TMA-approved Nationally Recognized Testing Laboratory, such as FM Global, Intertek/ETL or UL. Incorporated in 1950, TMA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. TMA’s mission is to advance the professional monitoring industry through education, advocacy, and public safety relationships.

Franklin, OH, June 30, 2017 – VRI is pleased to announce a partnership with Healthcom. The companies will work together to provide remote patient monitoring solutions to health plans, healthcare providers, government agencies, care partners and individuals.  Chris Hendriksen, CEO of VRI, stated, “The two companies have similar beginnings and shared values so we are excited to partner with Healthcom and their leadership team. We have been impressed with Healthcom’s growth and reputation for high quality service and innovative solutions. We are confident that working together allows us to serve more clients, grow faster and ultimately save more lives.” In conjunction with the VRI partnership, Healthcom Founder and CEO Ralph Kirk is retiring after serving the personal emergency response industry for over 25 years. Ralph stated, “I am proud of what we have built at Healthcom and a partnership with VRI is the perfect next step in the company’s growth.”  Aaron Kirk remains President of Healthcom and will continue to lead the company from its headquarters in Sullivan, IL.  The partnership is a strong strategic fit, leveraging the two leading companies’ respective strengths across three main areas: First, the companies will coordinate monitoring capabilities from VRI’s CSAA 5 Diamond monitoring center in Franklin, OH. The integrated monitoring capabilities will allow both companies to realize synergies and better coordinate care for over 160,000 clients.  Second, VRI and Healthcom bring expertise in different market segments that will inform growth strategies and provide additional opportunities for collaboration. VRI brings expertise in serving health plans, government agencies and care partners, while Healthcom has expertise serving healthcare providers, government agencies and individual consumers.    Finally, VRI and Healthcom both have over 25 years of experience providing remote patient monitoring solutions to seniors and persons with disabilities. Their combined experience and longevity in a rapidly changing market will allow the companies to introduce new and innovative solutions more quickly. The companies will combine R&D efforts and plan to launch additional monitoring solutions together. Aaron Kirk, President of Healthcom, stated, “The partnership with VRI is an exciting step in the growth of Healthcom. It allows us to integrate with a world class monitoring center, expand our reach into new market segments and provide innovative solutions more quickly. We are proud to partner with VRI and their leadership to build the best remote patient monitoring solutions possible.” VRI’s investment in Healthcom was made in partnership with Pamlico Capital, a Charlotte, NC based private equity firm focused on middle-market growth equity and buyout investments. Watts Hamrick, Managing Partner for Pamlico commented, “We are delighted to support the strategic partnership between VRI and Healthcom and are committed to their combined strategic vision for building the leading provider of remote patient monitoring solutions to the healthcare segment.” VRI and Healthcom will maintain separate brands and will continue to serve their clients with exceptional services and industry leading solutions. ABOUT VRI For more than 25 years, VRI has been helping our clients live safer, more confident and more independent lives. The secret of our success? Our people. Every one of us is 100% committed to getting our clients what they need — we never stop acting as their advocate, partner and supporter. We provide emergency response, fall detection, activity monitoring, medication management, vitals monitoring and care traffic control for over 160,000 clients in all 50 states. A single call is all our clients need to connect with our people — people who are genuinely eager to help in any situation, from emergencies to the everyday. ABOUT HEALTHCOM Healthcom is a Midwest based healthcare technology company that partners with healthcare providers nationwide to integrate services and technologies that enhance the standard of care. From medical alert services and medication management, to telehealth and care transitions services, we offer an integrated service approach that reduces unnecessary readmissions, improves patient outcomes and improves patient satisfaction.

FRANKLIN, Ohio, NASVHILLE, Tenn. and TAMPA, Fla., – November, 2017 – By 2025, chronic diseases may affect an estimated 164 million Americans – nearly half of the current U.S. population. To address this looming crisis, VRI (Valued Relationships, Inc.) has been selected by WellCare Health Plans, Inc. (NYSE: WCG) for an in-home telemonitoring program for its Medicare Advantage members with chronic conditions in Arkansas, Mississippi and Tennessee. The pilot will include up to 500 members diagnosed with congestive heart failure and diabetes. VRI’s telemonitoring solution enables live, real-time access to patient vital signs, allowing for immediate medical response to concerning changes. Clinicians triage the vital signs in real time and notify the member’s physician and care team of changes and exacerbations of the member’s condition, which drives adjustments to the member’s plan of care. Recent studies examined the impact of telemonitoring on the quality, access and cost of care for managing certain chronic diseases. The results were encouraging. The studies showed that the benefits of telemonitoring included reduced hospital admissions and readmissions, reduced length of hospital stays, fewer visits to the emergency department and reduced mortality rates. Through its interactivity, telemonitoring is aimed at increasing member compliance through education and progress reporting. Through a better understanding of their health condition, members are better equipped to react to symptoms more quickly and correctly, encouraging increased quality of life, comfort and independence. “Because chronic diseases can be disabling and may reduce a person’s quality of life, WellCare wants to offer convenient treatment options to help our members get the care they need.,” said Tim Mullen, WellCare’s chief operating office for Arkansas, Mississippi and Tennessee. “We are partnering with VRI, a remote monitoring company, to provide our participating members with telemonitoring, which increases access to care by enabling our network or physicians to provide greater levels of care and service to these members.” The program will deploy VRI’s connected devices to monitor a member’s daily vital signs such as blood pressure, pulse, weight and blood glucose levels and provide voice connectivity 24/7 to clinicians. “We are excited about the opportunity to help WellCare empower its members to take greater control of their health and improve their quality of life,” said VRI’s CEO Chris Hendriksen.

VRI is pleased to announce the addition of Kinsey Oganowski to our team as Director of Operations. Kinsey will be responsible for all aspects of our HSR, Technical Support, Shipping and Receiving teams. Kinsey will be working with her teams to continuously improve the quality and turnaround time of VRI’s services, while creating processes that will help VRI continue to grow. “We are excited to welcome Kinsey to the VRI team. She is a driven, results-oriented individual and we are happy that she has joined our team,” states Chris Hendriksen, CEO of VRI. “Kinsey’s experience creating and managing processes to increase customer satisfaction along with her positive and professional attitude makes her a great fit for our team.” Most recently, Kinsey served as Director of Shops for Jeni’s Splendid Ice Creams a Columbus-based ice cream company known for making ice cream with high-quality ingredients. Kinsey holds a Bachelor’s degree in Political Science and History from Belmont University.