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in an emergency.

If you are in need of emergency assistance, please call 911 or activate your device by pressing your button. Do not send a message requesting a medical need or information regarding equipment. This email address is not continuously monitored. You may call 1-800-508-6370 to reach a care center representative.

contact our teams.

customer service.

Phone: 1-800-860-4230
Fax: 1-800-692-8189
Email: info@vricares.com

Customer Service team members are staffed Monday – Friday 8am – 8pm EST.

Corporate Address: 
1400 Commerce Center Dr., Franklin, OH 45005

VRI care center.

For questions about the Care Center: 1-800-508-6370
Email: carecenter@vricares.com

VRI’s Care Center is staffed 24/7/365.

send us a message.