All programs include the option of E3, our engagement and navigation platform that delivers personalized education and navigation aligned to participant needs.
VRI’s proprietary engagement platform is designed to improve the member experience and address health plan goals and challenges. Through E3, we deliver dynamic education, identify individual member needs, and provide connection to resources, ultimately closing opens gaps in care. Each program is uniquely designed to align with our health plan partner goals, improve HEDIS measures, STAR ratings, Quality scores and enhance the member experience.
By engaging with members at times that are convenient to them with messages tailored to them and identifying what they need to empower action, VRI’s E3 program supports optimized resource utilization and member satisfaction by coordinating resources such as:
We engage our members through an omnichannel platform by pairing educational content that simplifies topics with our monthly strategic programs messaging.
We continuously deliver evidence-based health content to further empower our members to better manage their health.
of members engaged throughout the program
of members connected to plan support
more colorectal exam gaps closed
of members identified as having SDOH needs
of members engaged in any given month of the program
of dynamic content delivered to members
more total gaps closed
reduction in member churn
This data comes from internal studies conducted with VRI members, results are not guaranteed.
VRI focuses on building meaningful relationships with our partners to provide empowering solutions that fit a member’s unique needs. To learn more about our services, please reach out to our team today.