emergency response systems l vitals monitoring l medication management
VRI developed E3 to help further our mission to save lives and preserve independence. By leveraging our proprietary platform and unique ability to drive engagement and action, VRI delivers both population and member specific messaging to close gaps, reduce risk, and solve health care’s biggest challenges.
pertinent information.
Communication overload doesn’t change results. Information delivered at a convenient time that is meaningful and specific to an individual drives engagement.
trusted source.
Education cannot come from anywhere. When it comes to creating action, it takes a trusted source to deliver pertinent information effectively.
access to resources.
Education alone does not create change. When a trusted source helps members to overcome barriers to care through resource connection, action is possible.
positive outcomes.
From gap closures to addressing SDoH, real positive outcomes happen when pertinent information comes from a trusted source with access to resources.
VRI partners with health plans to develop E3 program messaging plans to address key organizational goals. Our programs have proven to drive significant member initiated engagement, effective delivery of population and member specific education, and ultimate empowerment to act to close more gaps than those without the support of VRI’s E3 platform.
In over 2 million annual interactions, VRI has learned that there is more to the story than what claims data can tell you about a member. What happens in between incidents matters, and that is why VRI developed E3: Engage, Educate, and Empower, our solution to solve healthcare’s biggest challenges. What We Know Our team provides meaningful technology to members, world-class service to create trust, and delivers dynamic messaging to drive positive outcomes. Through this approach, VRI delivers start to finish service programs that help health plans meet and exceed key goals. In a program designed to impact gap closure, quality scores, and member satisfaction, VRI was able to deliver: The Results Education Engagement 82% of all members received at least one education message Dynamic Messages 60% of all member specific gap messages were delivered to participates Super Users 34% of all members engaged in every month of the program Increased Satisfaction 40+ NPS increase over the health plan baseline Download the Study Fill out the form below for a download of VRI’s Engagement study. Name* First Last Email* CompanyTitle
The Need. VRI partnered with a National Health Plan to help address their challenge of driving member action to close gaps following their standard population-wide outreach. VRI’s Approach. VRI developed a comprehensive outreach program using our E3 dynamic messaging solution. Leveraging VRI’s Care Center, a team trained in creating meaningful interactions, and the power of personal emergency response system (PERS) connection, VRI sought to drive regular engagement, deliver population-wide education and member specific messaging, and empower gap closure behavior over a four month period. The Results. Following the four month period, VRI demonstrated the ability to connect, deliver messaging at a high rate, and significantly impact member behavior. Message Delivery: 85% of all messages corresponding to open gaps delivered to membersLikelihood to Act: Members who received gap messaging were 3x more likely to close gapsGap Action: Members who received gap messaging closed 5x more gaps than those who did notGap Closure: 41% of gaps were closed by members that they received messaging for Summary. Gaps in care represent opportunities for members to receive important care, but driving action can be challenging. Through our partnership with a National Health Plan, VRI demonstrated the ability to partner to overcome key challenges regarding open gaps by successfully engaging with members, providing important education, and empowering action by members. Download the Study Fill out the form below for a download of VRI’s Gap Closure study. Name* First Last Email* CompanyTitle
The Need. VRI partnered with a National Health Plan to help address their challenge of driving memberaction to close gaps following their standard population-wide outreach. VRI’s Approach. VRI developed a comprehensive outreach program using our E3 dynamic messaging solution.Leveraging VRI’s Care Center, a team trained in creating meaningful interactions, and the power of connected technology, VRI sought to drive regular engagement, deliver population-wide education and member specific messaging, and empower gap closure behavior over afour month period. The Results. Following the four month period, VRI demonstrated the ability to connect, deliver messagingat a high rate, and significantly impact member behavior vs. a control group. Action: 36% more members took gap-closing actionsGaps: 40% more gaps were closedColorectal: 80% more colorectal exam gaps were closedBreast Cancer: 56% more breast cancer screening gaps were closed Summary. Gaps in care represent opportunities for members to receive important care, but driving action can be challenging. Through our partnership with a National Health Plan, VRI demonstrated ourability to successfully engage members, providing important education, and ultimately empowersignificantly more action by members. Download the Study Fill out the form below for a download of VRI’s Gap Closure -Screenings study. Name* First Last Email* CompanyTitle