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Health Plans Impact

Creating innovative ways to close gaps, reduce risk, and solve healthcare’s biggest challenges. 

VRI partners with some of the largest health plans in the US, providing ROI through reduced admissions, improving brand through exceptional customer service, and sharing data to help plans guide members through social determinants of health.

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VRI’s owned and operated Care Center is here to deliver empathy, care, and outcomes.

Every member interaction has potential to impact the organization – to identify risk, close a gap, prevent an admission – and is an opportunity to gain insight and meet a need. VRI’s clients expect a solution partner with domain expertise that spans the enterprise and a recognition of the impact of the member experience on:

  • Star Ratings
  • Future Engagement
  • Member Retention
  • Manage MLR

VRI’s unique approach to service allows our partners to realize value through the enterprise.

Innovative national plans use VRI remote monitoring services as a cost reduction tool and a mechanism to improve retention. Industry leading healthcare organizations partner with VRI to decrease healthcare utilization, improve member outcomes, and increase member engagement and retention.

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Creating Loyalty

20% decrease in churn for members in our remote monitoring program vs control group

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Risk Identification

VRI identifies who is vulnerable and at risk of clinical/nonclinical events

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VRI drives behavior change through communication when the member is receptive and in need

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VRI streamline’s processes for our clients by providing a single integration point for any device the health plan desires to place in a member’s home


  • wearables
  • phones, apps, smartwatches
  • video/sensor monitoring
  • tablets
  • voice control (Alexa, Siri)

Let's Connect

VRI focuses on building meaningful relationships with our partners to provide empowering solutions that fit our members unique needs. To learn more about our services, please reach out to our team today.